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ADSL2+ banded profile

Posts: 1
Registered: ‎22-12-2011

ADSL2+ banded profile

Can anyone lift my banded profile?  I was upgraded to ADSL2+ around 28th November.  My sync speed before this was always 8128/440, now 8126/440.  I expected to see some increase in speed and PN have confirmed that my line speed is restriced - they tried a line reset to start a new training period, however this hasn't worked.
My router stats are as follows (if this is of any help).

Uptime: 1 day, 17:21:04

DSL Type: G.992.5 annex A

Bandwidth (Up/Down) [kbps/kbps]: 440 / 8,126

Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00

Output Power (Up/Down) [dBm]: 12.5 / 0.0

Line Attenuation (Up/Down) [dB]: 10.0 / 27.0

SN Margin (Up/Down) [dB]: 31.0 / 11.0

Vendor ID (Local/Remote): TMMB / IFTN

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 0 / 0

FEC Errors (Up/Down): 0 / 243,272

CRC Errors (Up/Down): 0 / 9

HEC Errors (Up/Down): 0 / 7
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: ADSL2+ banded profile

Hi there,
I can see that one of our faults agents has now picked up your ticket and made a further request to have the banding adjusted manually. As soon as we get an update on this we'll let you know.