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ADSL2 and old products
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ADSL2 and old products
28-01-2010 4:33 PM
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I think the FAQ answers this, but I do want confirmation - us on old products don't get ADSL2 unless we move to a new product. Is that correct?
Some of the new products don't have web hosting. If I move to them, do I keep the websites?
Cheers
Chris
Some of the new products don't have web hosting. If I move to them, do I keep the websites?
Cheers
Chris
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Re: ADSL2 and old products
28-01-2010 5:01 PM
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Hi there,
At the moment we're not moving anyone on an old product onto ADSL2+ (those discussions are still being had internally), so you'd need to move to get an immediate upgrade.
If you currently have domains/webspace activated you'd keep that if you moved to a newer product which didn't offer this.
At the moment we're not moving anyone on an old product onto ADSL2+ (those discussions are still being had internally), so you'd need to move to get an immediate upgrade.
If you currently have domains/webspace activated you'd keep that if you moved to a newer product which didn't offer this.
Message 2 of 8
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Re: ADSL2 and old products
28-01-2010 5:04 PM
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Thanks (2nd time today) Can you please let me know if The Value product is ADSL2+ enabled? The popup on the upgrade wizard doesn't indicate it, but the FAQs say "any new product" or something like that.
Cheers
Chris
Cheers
Chris
Message 3 of 8
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Re: ADSL2 and old products
28-01-2010 5:18 PM
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Value is advertised as up to 8MB so no ADSL2+
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 4 of 8
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Re: ADSL2 and old products
28-01-2010 5:22 PM
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cheers - so no incentive for me to move from my old package as both the new packages are more expensive - £5 a month for a small speed increase is a lot to pay, especially on a (at times) heavily contended exchange - my sync speeds are 7000+, my BRAS is 6000 yet at times I hard manage 2000 on plus nets speed tests so contention really must be kicking in.
Cheers
Chris
Cheers
Chris
Message 5 of 8
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Re: ADSL2 and old products
28-01-2010 6:00 PM
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When you are seeing 2000 on the Plusnet speed test, what speed does the BT speedtest show? Comparison of the two can help identify where the contention is occurring.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 6 of 8
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Re: ADSL2 and old products
28-01-2010 7:29 PM
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If you mean
http://www.speedtester.bt.com/
Then it didn't work with me.
I'm pretty sure it is just numbers of users
Jan 19, 20:49 1993 kbps (249kB/s)
Jan 19, 03:18 5489 kbps (686kB/s)
Today 19:28 983 kbps (123kB/s)
Early hours of the morning and decent speed, later at night, not so good.
Chris
http://www.speedtester.bt.com/
Then it didn't work with me.
I'm pretty sure it is just numbers of users
Jan 19, 20:49 1993 kbps (249kB/s)
Jan 19, 03:18 5489 kbps (686kB/s)
Today 19:28 983 kbps (123kB/s)
Early hours of the morning and decent speed, later at night, not so good.
Chris
Message 7 of 8
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Re: ADSL2 and old products
28-01-2010 8:19 PM
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Shame the BT test won't run. It would have highlighted whether the problem was on BT's or Plusnet's network.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 8 of 8
(486 Views)
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