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ADSL2+ Upgrade

DJWoodward
Dabbler
Posts: 10
Thanks: 6
Registered: ‎13-01-2018

ADSL2+ Upgrade

Hello, 

I am currently on ADSL Max 8 Mb/s. I had a look at my exchange on BT's DSL checker and WBC ADSL2+ now appears to be available!

 

 

I was wondering if it would be possible for me to be upgraded to ADSL2+?

 

Many thanks

6 REPLIES 6
Manny7860
Aspiring Pro
Posts: 201
Thanks: 33
Fixes: 2
Registered: ‎19-11-2017

Re: ADSL2+ Upgrade

Dont you have vdsl or fttp? You better with them
Few pictures enclosed of one another
Excellent!
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,215
Thanks: 236
Fixes: 52
Registered: ‎22-01-2018

Re: ADSL2+ Upgrade

Good morning @DJWoodward

 

I have placed a modify order to move you to ADSL2 and provided an update by ticket  here. Smiley

Please get in touch if you need any further assistance.

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team
DJWoodward
Dabbler
Posts: 10
Thanks: 6
Registered: ‎13-01-2018

Re: ADSL2+ Upgrade

Thank you Sammy, much appreciated.

Moderator's note by Mike (Mav): Full quote of preceding post removed as per Forum rules.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,305
Thanks: 5,954
Fixes: 993
Registered: ‎21-04-2017

Re: ADSL2+ Upgrade

It looks like the order is committed for the 30th.

Let us know how your speeds look afterwards.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
DJWoodward
Dabbler
Posts: 10
Thanks: 6
Registered: ‎13-01-2018

Re: ADSL2+ Upgrade

Thanks guys, checked my router today and have gone from syncing at around 8,000Kbps down, 448Kbps up to:

 

Line Rate - Upstream (Kbps) 1044
Line Rate - Downstream (Kbps) 14546

 

Nearly a 2x increase!

On ADSL Max I used to get about 6.5Mb/s down, today I've measured up to 13Mb/s!

Thanks again guys, very happy!

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,305
Thanks: 5,954
Fixes: 993
Registered: ‎21-04-2017

Re: ADSL2+ Upgrade

I’m glad to see that! Big increase. Cheesy
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team