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ADSL2+ Upgrade

DJWoodward
Dabbler
Posts: 10
Thanks: 6
Registered: ‎13-01-2018

ADSL2+ Upgrade

Hello, 

I am currently on ADSL Max 8 Mb/s. I had a look at my exchange on BT's DSL checker and WBC ADSL2+ now appears to be available!

 

 

I was wondering if it would be possible for me to be upgraded to ADSL2+?

 

Many thanks

6 REPLIES 6
Manny7860
Aspiring Pro
Posts: 216
Thanks: 34
Fixes: 2
Registered: ‎19-11-2017

Re: ADSL2+ Upgrade

Dont you have vdsl or fttp? You better with them
Few pictures enclosed of one another
Excellent!
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,901
Thanks: 411
Fixes: 93
Registered: ‎22-01-2018

Re: ADSL2+ Upgrade

Good morning @DJWoodward

 

I have placed a modify order to move you to ADSL2 and provided an update by ticket  here. Smiley

Please get in touch if you need any further assistance.

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
DJWoodward
Dabbler
Posts: 10
Thanks: 6
Registered: ‎13-01-2018

Re: ADSL2+ Upgrade

Thank you Sammy, much appreciated.

Moderator's note by Mike (Mav): Full quote of preceding post removed as per Forum rules.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: ADSL2+ Upgrade

It looks like the order is committed for the 30th.

Let us know how your speeds look afterwards.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
DJWoodward
Dabbler
Posts: 10
Thanks: 6
Registered: ‎13-01-2018

Re: ADSL2+ Upgrade

Thanks guys, checked my router today and have gone from syncing at around 8,000Kbps down, 448Kbps up to:

 

Line Rate - Upstream (Kbps) 1044
Line Rate - Downstream (Kbps) 14546

 

Nearly a 2x increase!

On ADSL Max I used to get about 6.5Mb/s down, today I've measured up to 13Mb/s!

Thanks again guys, very happy!

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: ADSL2+ Upgrade

I’m glad to see that! Big increase. Cheesy
From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet