Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
ADSL2+ Order seem to be taking a long time
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- ADSL2+ Order seem to be taking a long time
ADSL2+ Order seem to be taking a long time
29-11-2012 8:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi PlusNettters
I'm confused placed an order under ticket for ADSL2+ on existing service which came back to say it was cancelled plusnet have said it will complete on 6th December seems to be a long time when I've seen people on here have orders complete overnight?
Could someone from PN have a look under ticket number 62633379
Please for mother on her account.
Thanks for your help.
I'm confused placed an order under ticket for ADSL2+ on existing service which came back to say it was cancelled plusnet have said it will complete on 6th December seems to be a long time when I've seen people on here have orders complete overnight?
Could someone from PN have a look under ticket number 62633379
Please for mother on her account.
Thanks for your help.
Message 1 of 2
(659 Views)
1 REPLY 1
Re: ADSL2+ Order seem to be taking a long time
30-11-2012 10:05 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi mpratley,
Your order is a regrade that can take 10 working days, the orders you are referring to will be customers that have their upstream uncapped, interleaving changed and a few others. We will always place the order/regrade to go through in the quickest time-frame.
Your regrade will complete on the 6th December.
If you've any questions in the meantime let me know.
Chris
Your order is a regrade that can take 10 working days, the orders you are referring to will be customers that have their upstream uncapped, interleaving changed and a few others. We will always place the order/regrade to go through in the quickest time-frame.
Your regrade will complete on the 6th December.
If you've any questions in the meantime let me know.
Chris
Message 2 of 2
(336 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- ADSL2+ Order seem to be taking a long time