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ADSL speed problems

Townman
Superuser
Superuser
Posts: 22,923
Thanks: 9,542
Fixes: 159
Registered: ‎22-08-2007

Re: ADSL speed problems

If you have noise on the line with just the phone plugged in, then in the first instance you should pursue a POTS phone line fault.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

weeally46
Rising Star
Posts: 110
Thanks: 10
Registered: ‎07-12-2020

Re: ADSL speed problems

@Townman 

Hi, just to let you know plusnet set the SNR to 6db and low and behold its back to normal. Hopefully thats it fixed. Thanks for all the input and advice.

Townman
Superuser
Superuser
Posts: 22,923
Thanks: 9,542
Fixes: 159
Registered: ‎22-08-2007

Re: ADSL speed problems

For the moment until the DLM cuts in again.

Whilst there’s noise, you are most likely to encounter repeat problems.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

weeally46
Rising Star
Posts: 110
Thanks: 10
Registered: ‎07-12-2020

Re: ADSL speed problems

@Townman I will monitor it and report any issues to plusnet.