ADSL connection dropping every 2 minutes
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Re: ADSL connection dropping every 2 minutes
06-07-2020 11:33 AM
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Thanks for getting back to us @Mardler
I'm sorry to see the continued issues. I've tested your line today and the tests aren't showing any issues so I'd be unable to advise on the specific reason why you're experiencing this problem.
However I'm making further changes which should prevent the exchange software from dropping the SNRM target down to 6dB once and for all. If you do have further issues though, I'd recommend reporting a fault to us at http://faults.plus.net so we can look at arranging an engineer visit to investigate further.
Re: ADSL connection dropping every 2 minutes
06-07-2020 1:38 PM
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Thanks.
I spotted that something had been done while looking at another problem.
I have reset TSNRM to 5 and resync is 5.1 again.
I will raise a fault next time.
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