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ADSL activation?
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ADSL activation?
27-01-2015 12:10 PM
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I am already being charged for the service, why do I have to wait so long for my broadband to
simply be turned on? BT have sorted their end and the line works.
The routers here and ready it even got online for a split second somehow?
But my account shows it isn't turned on yet.
Could I have my broadband activated so I can use it for the period I am paying for please?
Thanks,
simply be turned on? BT have sorted their end and the line works.
The routers here and ready it even got online for a split second somehow?
But my account shows it isn't turned on yet.
Could I have my broadband activated so I can use it for the period I am paying for please?
Thanks,
Message 1 of 8
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7 REPLIES 7
Re: ADSL activation?
27-01-2015 12:21 PM
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Hi,
The order isn't due to complete for another week. I can enable your account at this side, but I very much doubt you'll be able to connect. Also doing this will guarantee you being billed from today rather from the actual confirmed order completion date as provided to us by BT.
The order isn't due to complete for another week. I can enable your account at this side, but I very much doubt you'll be able to connect. Also doing this will guarantee you being billed from today rather from the actual confirmed order completion date as provided to us by BT.
Message 2 of 8
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Re: ADSL activation?
27-01-2015 1:09 PM
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Isn't there a way you can see if it will work fully if activated now without us being charged?
Thanks,
Thanks,
Message 3 of 8
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Re: ADSL activation?
27-01-2015 3:40 PM
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Then if it does work, go ahead and activate it. I don't mind paying from now if I have the service.
Thanks,
Message 4 of 8
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Re: ADSL activation?
28-01-2015 10:08 AM
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Message 5 of 8
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Re: ADSL activation?
28-01-2015 10:09 AM
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It is fine will just wait until it should be ready.
Message 6 of 8
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Re: ADSL activation?
28-01-2015 4:43 PM
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Hi,
I've decided to do an activation.
The ticket number is # 98447707
Thanks,
I've decided to do an activation.
The ticket number is # 98447707
Thanks,
Message 7 of 8
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Re: ADSL activation?
29-01-2015 10:02 AM
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Message 8 of 8
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