ADSL Link constantly disconnecting
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- ADSL Link constantly disconnecting
ADSL Link constantly disconnecting
01-06-2020 1:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Recently my broadband connection keeps dropping out. Its generally been pretty good up to now, but of late has been more out than in!! I waited all morning today until i got the blue light on my router, but even as i typed this post it dropped out again. I am now back on;line so will post this now in case it drops out again!! Is anyone else experiencing the same problem right now?
Rgds longframbri
Re: ADSL Link constantly disconnecting
02-06-2020 2:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there and I'm sorry to see that's been an issue for you.
I've just been testing the line and we're seeing signs of a "high resistance (cable) joint or wet joint" which I'm raising to Openreach now for you.
As it's detecting the issue as potentially being in or around your property we'd need to arrange an engineer visit to get that resolved for you, I've added an update to your account about that here: https://www.plus.net/wizard/?p=view_question&id=202299872
Please reply back here when you've responded and I'll pick that back up for you.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- ADSL Link constantly disconnecting