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ADSL HEC Error's

BigTabs
Grafter
Posts: 82
Registered: ‎08-04-2013

ADSL HEC Error's

ADSL Line Status
Connection information
Line state: Connected
Connection time: 0 day, 15:26:20
Downstream: 9,499 Kbps
Upstream: 888 Kbps
  ADSL settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 3.6 dB / 11.3 dB
Line attenuation (Down/Up): 41.0 dB / 21.7 dB
Output power (Down/Up): 0.0 dBm / 12.8 dBm
FEC Events (Down/Up): 6757075 / 3367
CRC Events (Down/Up): 9456 / 120
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 177873 / 158
Error Seconds (Local/Remote): 0 / 55
1 REPLY 1
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: ADSL HEC Error's

I can see you have a dodgy line:
Have you raised a fault?
Is there any background noise on the line when you use the phone?
Is this something that has started recently? If so what speeds were you getting previously?
You haven't given us a lot to go on.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)