A favour from the Support team if possible please please ?

[#1]

I know resources are stretched and a lot of people have more important issues than mine, but if someone from Support could take a quick look at Ticket No 31458866 I'd be very grateful.
Many Thanks

[#2]

Done.
Don't say I'm not nice to you.

[#3]

Mand - you ARE, without doubt, and ABSOLUTE Angel.
I am now forced to take back all the oaths I swore and to undo all the curses I cast.  (If I miss any out and wild demons visit you in the night - well -  just do your best  )
Many Many Thanks 
(See - I KNEW it was easy  -)

[#4]

Demons I can handle.
FWIW, there's a legitimate reason for refusing this type of request normally, it's just your account is one of the less complicated kinds so it was easier to sort.