A Word Of Warning...
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- Re: A Word Of Warning...
Re: A Word Of Warning...
03-03-2013 12:26 PM
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Have you checked the router logs/stats to see what MAC addresses have been connected?
Re: A Word Of Warning...
03-03-2013 12:30 PM
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There is only so many cats you can look at on YouTube. 80GB is ALOT of cats 🙂
Re: A Word Of Warning...
03-03-2013 12:31 PM
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Re: A Word Of Warning...
03-03-2013 12:35 PM
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Details say : "Maximum extra monthly spend :£ Not Set"
Do we assume this means no limit or none ?
DM
Re: A Word Of Warning...
03-03-2013 12:48 PM
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jim:quote
Re: A Word Of Warning...
03-03-2013 1:05 PM
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I guess my Mum was lucky checking her e-mails every day otherwise a heftier bill would have been forth coming. My fault though, I should have checked what apps on the TV were using bandwidth and made sure they were switched off.
So not only do we have to train our kids how to surf safely we also have to watch that out parents are not being charged through something they have no idea of.
I remember in Australia when it was dial up, I got my Internet from a house, setup with its own network. I used to go to the house every month and pay $50 for so much usage. I remember many times phoning them from work saying I think I left my internet on can you turn it off for me and they would. They would ring me when I was going near my usage. No doubt they are out of business now with all the big companies, but when I came to England I had the idea in my head that Free-online were like the house I used to get my internet from, just a bunch of lads in a house having a laugh and selling internet bandwidth, maybe they were before PN and BT came along.
Re: A Word Of Warning...
03-03-2013 1:16 PM
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Re: A Word Of Warning...
03-03-2013 1:18 PM
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Re: A Word Of Warning...
03-03-2013 1:31 PM
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Quote from: ClashcityRocker I'm pretty sure it's not virus or malware. I will check the rotuer stats and see if any clues are there. I did check both the Android devices data usage histories, and nothing obvious there either.
If you go here https://portal.plus.net/view_my_broadband_usage/index.php then click on Usage Breakdown, this will give you an idea of the type of usage - but depends if you're in a new billing period now?
Re: A Word Of Warning...
03-03-2013 2:09 PM
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What often catches people out is that if they've previously set a limit (eg £0.00) but then change package the setting reverts to no limit when the package change takes place.
Done this way Plusnet do not get complaints of broadband suddenly slowing down.
Re: A Word Of Warning...
03-03-2013 2:18 PM
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Re: A Word Of Warning...
03-03-2013 3:18 PM
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Quote from: spraxyt Done this way Plusnet do not get complaints of broadband suddenly slowing down.
Better that than complaints of surprise £50 surcharges!
Is that really Plusnet's stance on the matter or are you just guessing? If it is then that's appalling.
Re: A Word Of Warning...
03-03-2013 3:54 PM
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Re: A Word Of Warning...
03-03-2013 4:07 PM
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Re: A Word Of Warning...
03-03-2013 5:32 PM
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I've just logged in and set my mum's limit to £0 (took a bit of hunting to find the correct place) as it'll be me who gets the first phone call if her internet slows down…assuming she actually notices.
Cheers,
Tony
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