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A Few Questions

Finguz
Grafter
Posts: 397
Thanks: 1
Registered: ‎21-02-2013

Re: A Few Questions

I'm fairly sure my line will be set to standard, but is there anywhere we can check?
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: A Few Questions

We can check, if you want it checking. Lines are all set to 'Standard' unless we've changed it (we'd tell you if we had).
Your line may have errored in the evening or at a time when we haven't been running line checks. We've very limited visibility unfortunately, we can see the last 15 minutes worth of data for your line.
redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: ‎29-01-2014

Re: A Few Questions

Thanks. Is changing profiles done your end or OR.
Finguz
Grafter
Posts: 397
Thanks: 1
Registered: ‎21-02-2013

Re: A Few Questions

Thanks Chris!
No need to check, my line seems happy as it is  Smiley
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: A Few Questions

If you're referring to the policies, that's something we can do.
If you're referring to then profile band you're on, that's something that DLM does automatically.