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A Few Questions
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- Plusnet Community
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Re: A Few Questions
23-05-2014 1:54 PM
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I'm fairly sure my line will be set to standard, but is there anywhere we can check?
Message 16 of 20
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Re: A Few Questions
23-05-2014 3:08 PM
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We can check, if you want it checking. Lines are all set to 'Standard' unless we've changed it (we'd tell you if we had).
Your line may have errored in the evening or at a time when we haven't been running line checks. We've very limited visibility unfortunately, we can see the last 15 minutes worth of data for your line.
Your line may have errored in the evening or at a time when we haven't been running line checks. We've very limited visibility unfortunately, we can see the last 15 minutes worth of data for your line.
Message 17 of 20
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Re: A Few Questions
23-05-2014 4:29 PM
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Thanks. Is changing profiles done your end or OR.
Message 18 of 20
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Re: A Few Questions
23-05-2014 4:37 PM
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Thanks Chris!
No need to check, my line seems happy as it is
No need to check, my line seems happy as it is
Message 19 of 20
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Re: A Few Questions
23-05-2014 4:52 PM
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If you're referring to the policies, that's something we can do.
If you're referring to then profile band you're on, that's something that DLM does automatically.
If you're referring to then profile band you're on, that's something that DLM does automatically.
Message 20 of 20
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