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5GHz wireless network disappeared yesterday - no support available

bluedharma
Newbie
Posts: 1
Registered: ‎09-04-2020

5GHz wireless network disappeared yesterday - no support available

Wonder if anyone has had a similar experience and fixed it. We've had to split our 2.4GHz and 5GHz networks due to an ongoing problem for over a year. Yesterday the 5GHz just disappeared and can't be seen on any devices.

I tried calling tech support, but they're not taking calls right now even though the webpage says they should be open. I'l try and call again later and hope they're able to take calls then, just in case. 

Can anyone help get the network visible again? The Hub Manager says it's all connected and everything is fine...

 

Thanks for any advice Smiley