582n - remote access problem
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582n - remote access problem
07-04-2014 7:23 PM
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I have the standard supplied Technicolor 582n modem/router and want to get remote access working.
I want to do this so I can block/enable devices used by my children at various times of the day. All this works fine when inside the LAN.
However despite enabling both HTTP and HTTPS access (using the well known commands on this forum and elsewhere) when connecting from the internet despite me getting a login screen, when entering my password it appears to accept it but immediately returns me to the login screen.
I'm assuming that because I can see the login screen comms over HTTPS and / or HTTP are fine, but something behind the scenes is logging me off or at least refusing the connection.
Has anyone any ideas ?
Please don't suggest using Logmein or similar - I want to be able to log directly onto the router.
Also, in the GUI I get a page not found when I click on remote assistance.
FW is 10.2.5.2.EO
Failing that, can anyone recommend a better router ? Ideally I'd like to be able to define firewall rules where I can block a range of addresses easily - this seems to be blocked in the Technicolor router.
Re: 582n - remote access problem
08-04-2014 9:57 AM
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Is anyone able to access their 582n router remotely ?
If so, what did they do to enable it ?
What FW version are you on ?
Any pointers gratefully received.
Re: 582n - remote access problem
08-04-2014 11:25 AM
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Never tried with R10 firmware.
Firmware downloads:
http://products.plus-payh.co.uk/firmware/
RA Method:
http://npr.me.uk/remote.html
Re: 582n - remote access problem
08-04-2014 12:30 PM
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I have already followed your excellent guide without success so I'm thinking perhaps it just doesn't work in 10.x firmware.
Do you think there will be any issues in downgrading firmware ? I really dont want to lose all my setings as I've setup reservations for every MAC address etc
Re: 582n - remote access problem
08-04-2014 2:13 PM
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user list name=admin channel=http origin=wan
Gives:
User 'admin' is disallowed to login from wan to http
So with R10 firmware it look as though the user "admin" doesn't have sufficient privileges to login from wan
The couple of methods I know to increase the user privilege no longer works with this firmware.
The User "tech" does have sufficient privilege but the password is not known.
Blame Plusnet for messing with the admin privilege.
Moving to R8 firmware may not be a good idea as yet, you will lose custom settings.
Also the R8 FW doesn't have TOD access control in the GUI -- I assume you're using that. Still works via telnet.
I'll have a play with this later, I'm sure there must be a way around PN's privilege settings.
Re: 582n - remote access problem
08-04-2014 3:05 PM
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Re: 582n - remote access problem
08-04-2014 4:12 PM
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mlp role addpriv name=Administrator access=anyaccess service=anyservice
saveall
My R10 TG582n is not connected to the net so I can't fully test this.
Please let me know how you get on with this.
Re: 582n - remote access problem
08-04-2014 4:38 PM
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Appreciate the help 🙂
Re: 582n - remote access problem
08-04-2014 4:41 PM
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Yes, we use this command to add the nescesary privileges. I've always used it though and didn't know that the older versions of the firmware didn't need it.
:mlp role addpriv name Administrator access anyaccess service anyservice
Matt
Re: 582n - remote access problem
08-04-2014 5:42 PM
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The older R8 version with the role of "Administrator" may have needed the privileges increasing.
The instructions on my web site require changing the role to "root" which has higher privileges.
Unfortunately the R10 firmware doesn't allow changing the role from Administrator to root or SuperUser.
Re: 582n - remote access problem
08-04-2014 7:03 PM
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Quote from: npr Can you try the following command, it appear to increase the "Administrator" privilege to allow login from wan.
mlp role addpriv name=Administrator access=anyaccess service=anyservice
saveall
My R10 TG582n is not connected to the net so I can't fully test this.
Please let me know how you get on with this.
Hi npr
Looks like this works.
I've tried it on my phone via 3G with Wifi turned off and it works.
I'll double check at work tomorrow and confirm it works.
Thanks so much for your help - I'm glad I found this forum 🙂 (and to Matt too)
Hopefully this will help someone else too - I can't imagine I'm the only person wanting to do this.
Re: 582n - remote access problem
08-04-2014 8:57 PM
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I've updated the website to help those with a router / firmware using a "admin" username.
Re: 582n - remote access problem
09-04-2014 8:59 AM
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npr - thanks so much for your help - will certainly be taking a closer look at your site as it looks a goldmine of information.
Thanks again, Paul
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