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24 hours since activation no joy!!

beejaycee
Dabbler
Posts: 17
Registered: ‎19-12-2013

Re: 24 hours since activation no joy!!

Okay , done that now  Cheesy
beejaycee
Dabbler
Posts: 17
Registered: ‎19-12-2013

Re: 24 hours since activation no joy!!

The internet light is on red now?
beejaycee
Dabbler
Posts: 17
Registered: ‎19-12-2013

Re: 24 hours since activation no joy!!

Since resting my router the technicolor log in details are coming up as incorrect now?
Pettitto
Aspiring Pro
Posts: 6,346
Thanks: 32
Fixes: 5
Registered: ‎26-11-2011

Re: 24 hours since activation no joy!!

When you're logging into the router, are you using the:
Username: admin
Password CPXXXXXXXXXX
Credentials?
beejaycee
Dabbler
Posts: 17
Registered: ‎19-12-2013

Re: 24 hours since activation no joy!!

Yep, not letting me log in :/
beejaycee
Dabbler
Posts: 17
Registered: ‎19-12-2013

Re: 24 hours since activation no joy!!

Randomly let me log in then  Shocked
So i've got two ports coming out the wall since today and i'm not using a microfilter now that hasnt got anything to do with it? The BT Openreach dude said for it to be like this? I tried the Microfilter and got the DSL error again anyway Crazy
beejaycee
Dabbler
Posts: 17
Registered: ‎19-12-2013

Re: 24 hours since activation no joy!!

So i spam copy and paste my username/password in and it either tells me they are incorrect, the page refreshes or it lets me log in to a page wanting my username and password supplied by my ISP, which i try a manner of things but it does nothing?
Pettitto
Aspiring Pro
Posts: 6,346
Thanks: 32
Fixes: 5
Registered: ‎26-11-2011

Re: 24 hours since activation no joy!!

If you've logged into the Technicolor Gateway, click on 'Technicolor Gateway' on the left hand side, look for 'Pick a Task' towards the bottom of the page and select the 'Setup my Technicolor Gateway' option and run through the setup wizard. When you're asked for a Username and Password part-way through this, please ensure you've got username@plusdsl.net inserted along with your account password.
Community Gaffer
Community Gaffer
Posts: 5,324
Thanks: 655
Fixes: 5
Registered: ‎04-04-2007

Re: 24 hours since activation no joy!!

Looks like you got online this morning: 10:50 24/Dec/2013
Smiley
Kelly Dorset
Broadband Service Manager
Stanman24
Grafter
Posts: 57
Registered: ‎16-12-2013

Re: 24 hours since activation no joy!!

nice of the op to keep us updated !