21cn question
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Re: 21cn question
21-08-2012 5:31 PM
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Re: 21cn question
26-08-2012 9:12 AM
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ADSL Link Downstream Upstream
Connection Speed 3905 kbps 888 kbps
Line Attenuation 47.0 db 25.9 db
Noise Margin 15.1 db 5.7 db
line attenuation has dropped which i thought was a bit wierd.
i suspect that many of the disconnection on the line are my side.(trying to trace the high noise margin,ect ect.)
So my question is. Am i likely to see my noise margin drop any time soon? Or can i ask for a line reset in the hope it will sort itself out? i dont believe the noise margin is coming from my side.
also since i was upgraded my latency is pretty poor. before i had great latency. so thats another downside.
the guy who posted my stats obviously got my stats before my EXCHANGE was upgraded, they was slightly better than this thread would suggest.
any ideas or suggestions are welcome!!!
Re: 21cn question
27-08-2012 12:12 PM
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I have placed a SNR reset on your line, this usually takes up-to 4 hours but can sometimes take up-to 24 hours.
Let me know what your connection is like once it's complete.
Chris
Re: 21cn question
27-08-2012 8:26 PM
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Re: 21cn question
28-08-2012 4:50 PM
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Thanks
Re: 21cn question
28-08-2012 5:04 PM
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Re: 21cn question
28-08-2012 6:43 PM
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I just wanna get it stable and ask for interleaving to be switched off for better latency.
Re: 21cn question
29-08-2012 4:47 PM
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Can I just ask if the snr reset went through? If so nothing has changed and I will admit defeat!!
Re: 21cn question
29-08-2012 5:28 PM
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Re: 21cn question
29-08-2012 6:13 PM
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Re: 21cn question
30-08-2012 10:11 AM
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Re: 21cn question
03-09-2012 10:17 PM
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Re: 21cn question
04-09-2012 11:40 AM
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The next step to rectify this is to raise a fault at http://faults.plus.net you will need to complete the initial diagnostic questions.
I will notify our faults team of the steps I have taken so we can move this along as quickly as possible.
Chris
Re: 21cn question
04-09-2012 5:02 PM
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Raised a ticket, although I don't hold out too much hope. with it been only a bit of speed I'm losing it seems a bit petty raising a fault .
Anyway, thanks for the help.
Re: 21cn question
04-09-2012 5:24 PM
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As one advert says "every little helps".
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