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21CN Upgrade?
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21CN Upgrade?
19-07-2012 12:49 PM
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Hi, I've just noticed my exchange has been upgraded to 21CN capability.. just wondering what the process is of upgrading and could I stay on my current package (Plusnet Premium), or would I need to change?
Also, I've read elsewhere that the uncapped upload is of no extra charge?
Thanks!
Also, I've read elsewhere that the uncapped upload is of no extra charge?
Thanks!
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Re: 21CN Upgrade?
19-07-2012 1:01 PM
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Hi Destrike,
Good news, your upgrade has already been requested and will go through by the 28/07/2012.
Everything on your account will stay the same(you'll still be on the Plusnet premium package) and there's nothing you need to do, when your upgrade completes your line will have an initial 10 day training period, just letting you know as your speeds may fluctuate during this period.
Chris
Good news, your upgrade has already been requested and will go through by the 28/07/2012.
Everything on your account will stay the same(you'll still be on the Plusnet premium package) and there's nothing you need to do, when your upgrade completes your line will have an initial 10 day training period, just letting you know as your speeds may fluctuate during this period.
Chris
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Re: 21CN Upgrade?
19-07-2012 1:14 PM
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Thanks Chris, thats awesome news!
Would I get the increased upload, or is that something I sort after the connection is updated?
Would I get the increased upload, or is that something I sort after the connection is updated?
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Re: 21CN Upgrade?
19-07-2012 1:45 PM
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Some more good news, your upload is set at uncapped, so again nothing you will need to do. Your estimated download speed is 17MB/s, check your own results at <a href="http://www.dslchecker.bt.com/adsl/ADSLChecker.TelephoneNumberOutput/">broadband checker</a> and this will show you your estimated line speed.
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