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21CN Network Problems - 06/04/09

jmd
Grafter
Posts: 2,933
Thanks: 2
Registered: ‎30-07-2007

Re: 21CN Network Problems - 06/04/09

Quote from: Jameseh
Are you able to get to this page?
http://usertools.plus.net/status/email.php
If so, you can request that we send you email copies of servicestatus notifications

I used to get email notifications but have not done for some months - not sure why.  Will try again to register there.
But my email is only sporadic too since Saturday - and my connection keeps going off[had an hour this morning before lunch, and then it has been intermittent again this afternoon] not sure why mine should be so bad when others[Barry and B3g for example]  are not having problems!!
jmd
Grafter
Posts: 2,933
Thanks: 2
Registered: ‎30-07-2007

Re: 21CN Network Problems - 06/04/09

Apparently my fault not due to Ilford problem but;
"Dear Miss Dunster,
BT have just come back to us on the problems you will have been experiencing on the 21cn trial that you are currently using.
They have advised that the dropping connection/packet loss problems you have been experiencing was due to a problem on a faulty card on a core router in Sheffield which has now been corrected.
Kind regards,
link:CSA Removed
It seems to be back to normal - will see how it goes!
jim:red Agents name removed as per forum rules mod:end
Community Gaffer
Community Gaffer
Posts: 13,939
Thanks: 1,467
Fixes: 119
Registered: ‎04-04-2007

Re: 21CN Network Problems - 06/04/09

Quote from: Barry
BT have suffered a Major Service Outage in Ilford which may be affecting 21CN ADSL2+ triallists.

We've had confirmation that this should now be fixed. The testing we've done would suggest this to be the case too Smiley

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 3,789
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Registered: ‎08-06-2007

Re: 21CN Network Problems - 06/04/09

Moderators Note
Destickying, as the issue does seem to be resolved.
B.
scootie
Grafter
Posts: 4,799
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Registered: ‎03-11-2007

Re: 21CN Network Problems - 06/04/09

yep switched today and every thing is running as normal. looks like my switched was timed pretty well Smiley