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120kps please help

ianc3eee
Newbie
Posts: 3
Registered: ‎18-05-2009

120kps please help

Hi, i,ve just got plus net on fri and my ip speed is around 120
Hi, i just got plus net on fri and my ip speed is around 120 (verified)...connection rates are fine...tried 3 different routers...now using dlink 504t...dsl status is connected/up 448/ down 4704/ us 21/ ds 6/ mod mmode/ los 0/ ds att 46/ us att 48/ path interleaved.         any ideas apart from new firmware....thanks .
adie:blue removed large white space]

5 REPLIES 5
dvorak
Moderator
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Registered: ‎11-01-2008

Re: 120kps please help

Welcome to the forums Smiley
If this is the first time you've had broadband you will be in a 10 day training period which might affect your speed.
If you can keep your synch at 4704 for 3 days you should see improved speeds as your IP profile will increase.
I'm sure more knowledgeable people will be along to help shortly Smiley
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ianc3eee
Newbie
Posts: 3
Registered: ‎18-05-2009

Re: 120kps please help

Thanks ..by synch do you mean dsl connection rate?  but why is it only 120kps now...seems ridiculously low, many  thanks.
dvorak
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Re: 120kps please help

Quote from: ianc3eee
connected/up 448/ down 4704/ us 21/ ds 6/ mod mmode/ los 0/ ds att 46/ us att 48/ path interleaved.   

These are your connection rates, it's your throughput that is 120k, thinking about it was that the result from the BT speedtester?
If so can you try http://www.mybroadbandspeed.co.uk and see that says.
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ianc3eee
Newbie
Posts: 3
Registered: ‎18-05-2009

Re: 120kps please help

yes and also on broadband speedchecker.co.uk...even this communication is hard work!
Anotherone
Champion
Posts: 19,107
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Registered: ‎31-08-2007

Re: 120kps please help

Hi there,
Was your line maxDSL'd before or have you just had it with PN, and perhaps had a fixed rate connection with your previous provider?
Firstly a warning with maxDSL, especially if you are in the first 10 days training period, if you disconnect too frequently the exchange DLM thinks you have a line problem and will raise your Target SNRM which will result in lower sync speeds.
If you want/need to swap filters or modem/routers it is best to power down the modem/router and wait a few minutes before unplugging the filter or the line. Try to avoid doing this several times in rapid succession, and best not more than 5 times in an hour, and then leave it alone for the rest of the day.
What modem/routers have you got to choose from? Have you got good quality filters?
Could you post your latest DSL Line stats - please do a copy/paste rather than the format you used before, I don't know if there's a typing error but the US Atten doesn't look right.
Can your try running the BT speedtester - http://www.speedtester.bt.com/ as well as
the Plusnet one - http://www.mybroadbandspeed.co.uk/
and post the results. If you could also login to the member centre https://portal.plus.net/my.html?action=data_transfer_speed and post that info (without the last 6 digits of your phone number.
Also please check what gateway you are on - http://usertools.plus.net/@gateway/
and what your exchange VP status is http://usertools.plus.net/exchanges/