1056 Hours Later :(

[#1]

Sigh !!! 1056 Hours of testing and still crap speed 

[#2]

You threw me there - thought it was the other jojo 

[#3]

from the picture it could be

[#4]

Hi jojo,
Sorry about that, I've just asked one of our senior faults staff to take a look for you. I'm hoping things should start to improve from this afternoon (there should be an update on your ticket shortly), please let us know how it goes, thanks.