Well after over 10 years with force 9 and plusnet, I went over my 4Gb allowance by 1 Gb and been crippled with download speeds of lss than 0.1mbs during peak times.
I thoght it was the internet connection only to be told I had gone over my 4 gb peak allowance.
I had origionally signed with force 9 with unlimited and whan plus net took over some 5 years ago they added the restriction limit. I normally use 4 gb in total so a small user, however this month had gone over and they crippled me.
I did not know this, no email nothing, but slow peak tiem web, until over a week later when they informed me of my error. I am half way in my current month but they could not do anything until next bill when I coud change account to 80Gb. Nothing, nada. so 10 years paying over the odds for an account I get hit over easter and they can not do anything.
So Im going to talk talk with unlimited broadband (not 80Gb limit) unlimited calls fee modem wifi N. they could offer me weekends, 80Gb limit and I need to pay £6.00 deliveru on the modem. After 10 years ad 1 GB over they have forced me to find an alternative, and I have found a better one, and will be switching in 15 days.
Custoemr service, what customers srevice, it took a week for them to identify why they ahd shut me down to 0.1mbs, asfter I had moved the modem to the trest socket and rewired my wired lan to it.
Not at all happy so will be glad to move ot a cheaper unresticeted supplier.
All for 1 GB
