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Re: 21CN WBC
02-04-2011 1:47 PM
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Re: 21CN WBC
02-04-2011 2:30 PM
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If an order has been placed to move you to 21CN/ADSL2+ you might find a closed ticket/service notice on your account giving completion date.
I assume the speeds you mentioned are download speed measurements since Jojo previously mentioned your sync speed was 7616kbps. Once migrated your sync speed should increase to well over 10000kbps but it might be a day or so before you see any benefit on speed tests.
Re: 21CN WBC
02-04-2011 3:07 PM
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Re: 21CN WBC
03-04-2011 12:32 AM
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I'd wait 3 or 4 days before restarting the router yourself, and suggest you disconnect from Plusnet (using the router's web interface) before you restart.
If an order has been placed to move you to 21CN, you should find a closed ticket recording when the order was placed, and a closed service notice giving completion date when BT provide this. To view closed tickets you need to click the "Go" button in the Help Assistant. You need to look for these, probably won't get any notification.
Re: 21CN WBC
03-04-2011 11:44 AM
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Re: 21CN WBC
03-04-2011 2:28 PM
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Has Current line speed in the Member Centre been increased already to match the new speed estimate?
Re: 21CN WBC
03-04-2011 3:07 PM
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Re: 21CN WBC
03-04-2011 8:25 PM
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Re: 21CN WBC
09-04-2011 3:50 PM
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Re: 21CN WBC
10-04-2011 11:40 AM
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You will get some strange things happening during the 10 day period, so don't read too much into that for now. The reason the current line speed was 21000 is because that is the default setting on our systems after an upgrade to 21CN. This is just to make sure you get as much as you can. Once the sync rate stabilises and we get our first delta report from BT this is then set according to your sync and IP profile, so that' whay it changed.
Jojo
Re: 21CN WBC
10-04-2011 11:59 AM
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This is not important but I think the router has also reversed reporting of downstream and upstream output power. The 19.8dBm value should be under downstream.
Re: 21CN WBC
10-04-2011 1:18 PM
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Re: 21CN WBC
10-04-2011 2:36 PM
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Re: 21CN WBC
10-04-2011 9:28 PM
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I think the connection needs to be left alone for a few days now, give the DLM a chance to make "training" changes if it wants to.
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