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0.79 down speed

Anotherone
Community Veteran
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: 0.79 down speed

Those system log entries are odd. Do you have any customised setup or changed anything since sorting it out when Jaggies posted about it?
alliasjay
Grafter
Posts: 55
Registered: ‎08-05-2014

Re: 0.79 down speed

Haven't touched a thing since it's been set from Jaggies post.
Would try checking out the event log again but can't even log into the router. just hanging at 'waiting for 192.168.1.1'.
I'll post it again when it lets me in.

Current line speed:2.3 Mb  (a slight drop which hopefully is a good thing)
Download speedachieved during the test was - 2.22 Mbps
For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
IP Profile for your line is - 2.46 Mbps


I'm happy with those results, just need to be able to log onto the router to see those stats. I would rather not have to reboot the router unless needed. I'll check after I've made food (fingers crossed its working by then)
Anotherone
Community Veteran
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: 0.79 down speed

You could try emailing TP-Link Support with those log entries and see what they say.
alliasjay
Grafter
Posts: 55
Registered: ‎08-05-2014

Re: 0.79 down speed

My phone line has been down for 1 day... They sent out a bt engineer which has connected it again.
So now my bt wholesale tests are coming up with 1.3mb again... woohoo

BT
1. Best Effort Test:
Download Speed : 1.32 Mbps
2. Upstream Test:
Upload Speed : 0.39 Mbps

PlusNet
Current line speed:1.5 Mb

Router
Downstream Upstream
SNR Margin
:
8.1       4.6 db
Line Attenuation
:
61.3       38.2 db
Data Rate
:
2137       584 kbps
Max Rate
:
2524     588 kbps
CRC
:
87 0


Anotherone
Community Veteran
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: 0.79 down speed

What time of day was it reconnected?
I'd pull the power plug (bearing in mind you haven't got a Disconnect button for the PPP Internet session) and stay off for 10 minutes and then power up again. Post the new stats.
alliasjay
Grafter
Posts: 55
Registered: ‎08-05-2014

Re: 0.79 down speed

It was reconnected this morning around 10am.

BT
1. Best Effort Test:
Download Speed : 1.47 Mbps
2. Upstream Test:
Upload Speed : 0.44 Mbps

plusnet
Current line speed:1.5 Mb


Router
Downstream Upstream 
 
SNR Margin
:
7.5      5.1 db
 
Line Attenuation
:
63.0      38.2  db
 
Data Rate
:
1881      659  kbps
 
Max Rate
:
2040      640  kbps
 
CRC
:
15 0

Anotherone
Community Veteran
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: 0.79 down speed

Well that certainly didn't seem to help Sad  The line is completely noise free is it? I wonder if your Target SNRM has gone up? We'll have to get a kind CRT person to look.
btw, did you ever check out that extra cable that you thought went next door?
Acassim
Grafter
Posts: 1,075
Thanks: 2
Registered: ‎11-06-2007

Re: 0.79 down speed

Hi All,
It looks as though something changed on the 2nd as the Target SNRM is set to 6 Up and 6 Down but according to the KBD testing the line is sat at 6 Up and 3 Down at the moment. On the plus side, the DLM has pushed the speed up to almost 1.7mbps from the 1.2mbps it was at previously so it seems to be recovering from the drop of the phone service.
An SNR reset may well be in order however I would be a little hesitant to place this at the moment given that the speed seems to be recovering.
Anotherone
Community Veteran
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: 0.79 down speed

Thanks for the info.Adam. I'd agree that an SNR Reset may not be a good idea right now, sync speeds circa 2400/2500 had been achieved with relatively little problem before this phone line fault. I'm suspicious that the line hasn't been repaired properly  Shocked  especially with an SNRM down at 3dB atm when the target is at 6dB.
@alliasjay, remind us who your line rental is with?
ListerofSmeg
Grafter
Posts: 124
Registered: ‎15-03-2014

Re: 0.79 down speed

My mate Alilasjay is busy but confirmed his line rental is only with Plusnet, we're a bit confused at the question tbh as his phone/broadband is with Plusnet
Anotherone
Community Veteran
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: 0.79 down speed

I didn't have time to re-read the thread to see if it had been mentioned. That's not a problem, if line rental is with Plusnet then they'll have to revisit this if as I stated I suspect that the line repair has not been done properly or there is still an additional problem with the line.
I think the next move should be run a quiet line test (17070 option 2) if it's still noisy get back to Plusnet, but it might be good to try a mid-day power down for 10 minutes then resync and see if a better speed can be achieved.
ListerofSmeg
Grafter
Posts: 124
Registered: ‎15-03-2014

Re: 0.79 down speed

hi there, I just did the quiet line test for him & there was no noise at all. I believe Alliasjay has also disconnected the line for 10 mins yest afternoon. He'll need to do a speed test though as I don't have that info
Anotherone
Community Veteran
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: 0.79 down speed

Best wait for stats then to see if it's any better.
ListerofSmeg
Grafter
Posts: 124
Registered: ‎15-03-2014

Re: 0.79 down speed

Alliasjay did a speed test lastnight and on BT is was showing 1.5Mb and the profile set as 1.6Mb
Oddly, on http://dslchecker.bt.com he has significantly improved: WBC ADSL 2+ Up to 3 -- 1.5 to 5.5 Available but the actual speed is still low
Anotherone
Community Veteran
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: 0.79 down speed

The modem/router DSL stats are really the thing that will give a clearer picture of what the current situation is - or someone from CRT running a quick Broadband test and posting all the figures.