@cattez, a brief glance over your account and all looks fine. You're connecting > 8mbps and your line profile is > 7mbps. Are you experiencing issues with your speeds over wifi or a wired connection? If the former, then it would be worth you checking using a wired connection to rule out wifi connectivity issues.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
