topic Re: My website can't be accessed in Tech Help - Software/Hardware etc

My website can't be accessed

llwsc — Wed, 28 Oct 2026 10:33:07 GMT

My website www.lochlomondwaterskiclub.co.uk can't be accessed by any browser I use, I can access the site through my FTTP program but can't view or download any folders, is this a Plus.Net server problem?

Re: My website can't be accessed

plusnettony — Wed, 28 Oct 2026 11:22:01 GMT

Sorry about this, it's been raised.

Re: My website can't be accessed

llwsc — Thu, 29 Oct 2026 09:41:31 GMT

Update, I can't connect to my website now by FTP and in a browser the website cannot be found now although searches show it

Re: My website can't be accessed

plusnettony — Thu, 29 Oct 2026 09:50:27 GMT

This is being fixed as I type.

Re: My website can't be accessed

llwsc — Fri, 30 Oct 2026 12:42:16 GMT

Thanks! Everything is back up and running can you tell me what the problem was?

Re: My website can't be accessed

plusnettony — Fri, 30 Oct 2026 12:47:36 GMT

A bug in the migration process I believe.

Re: My website can't be accessed

llwsc — Fri, 30 Oct 2026 13:18:07 GMT

Thanks, I just noticed my Nominet registration expires on 5/11 will this be updated? I know it has been missed a couple of times

Re: My website can't be accessed

plusnettony — Fri, 30 Oct 2026 13:53:53 GMT

That's something you'll need to ask Greenby. As you've migrated, you'll renew via them. I am not sure when/how notification about this will go out. I'll mention to them for you.

Re: My website can't be accessed

llwsc — Fri, 30 Oct 2026 15:12:34 GMT

That would be good if you could contact them or give me a way to contact them myself, thanks!

Re: My website can't be accessed

plusnettony — Fri, 30 Oct 2026 15:16:11 GMT

The only way to contact them directly is to use the web site help section or raise a ticket.