https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Fault-Fixing-charges-today/m-p/2062378#M99837 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/24565">@pvmb</a>&nbsp; Thanks for posting that, it was an interesting read, along with some good ideas in the comments.</P> Tue, 20 Oct 2026 22:12:30 GMT ExForce9 2026-10-20T22:12:30Z https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Fault-Fixing-charges-today/m-p/2062069#M99806 <P><STRONG>Broadband boss says Openreach and BT’s SFI fault fixing charge should not exist</STRONG></P> <P><A href="https://www.ispreview.co.uk/index.php/2026/10/broadband-boss-says-openreach-and-bts-sfi-fault-fixing-charge-should-not-exist.html" target="_blank">https://www.ispreview.co.uk/index.php/2026/10/broadband-boss-says-openreach-and-bts-sfi-fault-fixing-charge-should-not-exist.html</A></P> <P>One interesting COMMENT from someone seemingly working at an ISP:</P> <P>"<EM>No issue with it. We use it as a tool to help engage the customer with helping to diagnose the fault properly else they may face a charge, rarely have faults being found within our realm.</EM></P> <P><EM>People conflate Wi-Fi as being everything including the actual Wi-Fi. Ironically it is usually the Wi-Fi signal which is the issue and not the connection in.</EM>"</P> Sat, 17 Oct 2026 11:26:18 GMT https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Fault-Fixing-charges-today/m-p/2062069#M99806 pvmb 2026-10-17T11:26:18Z https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Fault-Fixing-charges-today/m-p/2062378#M99837 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/24565">@pvmb</a>&nbsp; Thanks for posting that, it was an interesting read, along with some good ideas in the comments.</P> Tue, 20 Oct 2026 22:12:30 GMT https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Fault-Fixing-charges-today/m-p/2062378#M99837 ExForce9 2026-10-20T22:12:30Z