topic How do I view Sync Issues in Outlook 365 classic? in Tech Help - Software/Hardware etc

How do I view Sync Issues in Outlook 365 classic?

IMM — Thu, 04 Dec 2025 13:54:30 GMT

How do I view Sync Issues in Outlook 365 classic?

In the past, the folder pane has included a folder "Sync Issues" - which, as you would expect, contained information about any issues Outlook had with syncing to the mail server.

If I check the data file properties and folder size, I can still see the sync issues folder with a size of 725kB. however I can't seem to find a way of opening it and looking at the information.

Has anybody got any suggestions / instructions as to how to see it?

I'm looking because Outlook seems slow to download my new emails (even though gmail on my phone collects them).

Thanks

Ian

Re: How do I view Sync Issues in Outlook 365 classic?

Gel — Thu, 04 Dec 2025 14:35:42 GMT

Have you not got Outlook app installed, in either POP3 or IMAP?; you still get sync issue folder there.
Incidentally G Mail will cease to poll other [non GOOGLE], accounts from 1/26.

Re: How do I view Sync Issues in Outlook 365 classic?

IMM — Thu, 04 Dec 2025 22:34:04 GMT

Thanks,

I eventually found the "Folders" icon in amongst the "More Apps" button on the left hand side of the screen.

Re: How do I view Sync Issues in Outlook 365 classic?

IMM — Thu, 04 Dec 2025 22:44:40 GMT

@Gel said "Incidentally G Mail will cease to poll other [non GOOGLE], accounts from 1/26"

Is that all other account types or just POP?