https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Wifi-extender-won-t-connect/m-p/2016088#M98081 I have just switched to Plusnet from BT. my router Hub2 is upstairs in my office and I have been using an extender to boost the signal downstairs. This was a BT disc probably 6 or 7 years old now. It will not connect to the new router although I have followed all the various suggested ways of achieving that. Is it possible that the "old" BT disc is incompatible? Tue, 05 Aug 2025 16:52:53 GMT GennyEMS 2025-08-05T16:52:53Z https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Wifi-extender-won-t-connect/m-p/2016088#M98081 I have just switched to Plusnet from BT. my router Hub2 is upstairs in my office and I have been using an extender to boost the signal downstairs. This was a BT disc probably 6 or 7 years old now. It will not connect to the new router although I have followed all the various suggested ways of achieving that. Is it possible that the "old" BT disc is incompatible? Tue, 05 Aug 2025 16:52:53 GMT https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Wifi-extender-won-t-connect/m-p/2016088#M98081 GennyEMS 2025-08-05T16:52:53Z https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Wifi-extender-won-t-connect/m-p/2022431#M98270 <P>Have you seen this -&nbsp;<A href="https://community.plus.net/t5/My-Router/Using-A-BT-Smarthub-An-Update/td-p/1795292/page/11#:~:text=@RealAleMadrid%20wrote:,card%20into%20the%20HC%20unit" target="_blank">https://community.plus.net/t5/My-Router/Using-A-BT-Smarthub-An-Update/td-p/1795292/page/11#:~:text=@RealAleMadrid%20wrote:,card%20into%20the%20HC%20unit</A>.</P> Sun, 28 Sep 2025 20:45:58 GMT https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Wifi-extender-won-t-connect/m-p/2022431#M98270 Townman 2025-09-28T20:45:58Z