topic Re: Privacy warning on devices in Tech Help - Software/Hardware etc

Privacy warning on devices

grubb — Wed, 02 Jul 2025 23:10:54 GMT

Our connection is good, but every website shows a privacy warning and you have to overide it.

I have checked all the safeguarding / firewall settings and they seem ok.

I have reset and cycled the power on the router.

I have also used the Bot, but all the checks came back OK.

Looks like I'm going to call them

Any ideas?

Re: Privacy warning on devices

jab1 — Thu, 03 Jul 2025 05:37:56 GMT

@grubb Which browser are you using, and a screenshot of the 'warning' would be useful.

Re: Privacy warning on devices

Baldrick1 — Thu, 03 Jul 2025 08:07:25 GMT

@grubb wrote:
Looks like I'm going to call them

Who is ‘them’?

Re: Privacy warning on devices

grubb — Thu, 03 Jul 2025 12:27:24 GMT

Sorry Plusnet

Re: Privacy warning on devices

jab1 — Thu, 03 Jul 2025 12:32:10 GMT

@grubb It is nothing to do with PN. As my first reply, an indication of the 'devices' involved, and a screenshot of the message would give us an idea of how to advise you further.

Re: Privacy warning on devices

grubb — Thu, 03 Jul 2025 13:35:26 GMT

Thanks for the reply,

Plusnet called back this afternoon. I did a restart at the router and they cleared all cookies etc. their end.

All the devices are now working, but they are sending a new hub anyway.

Again, thanks for the offer of help, but it seems to be all working (for now).