topic Re: Freenetname, time to move domain :-( in Tech Help - Software/Hardware etc

Freenetname, time to move domain :-(

rockyd — Mon, 18 Dec 2023 12:05:16 GMT

Hello I would like to begin moving my domain name (from freenetname) to Ionos. Need some help to begin the process.

This needs to be seemless as my domain supports my email address. Thanks for help with this matter,

willcutforth — Mon, 18 Dec 2023 13:20:34 GMT

Afternoon @rockyd I have raised a ticket on the account that should be emailed to you. If you reply to the ticket, I will raise it to the networks team. The link to get to the ticket is: Broadband Internet, Cheap line rental, free calls, and competitive international rates from Madasafish - The Friendly ISP

rockyd — Tue, 19 Dec 2023 19:43:13 GMT

Thanks @willcutforth I have updated the ticket with the required details.

MatthewWheeler — Wed, 20 Dec 2023 12:50:29 GMT

Thanks for that @rockyd

We've raised this to the right team and we'll get that done as soon as possible

rockyd — Thu, 21 Dec 2023 11:31:47 GMT

Thanks @MatthewWheeler I see that the madasafish ticket is closed, can you advise when the switch over is expected to take place?

MatthewWheeler — Thu, 21 Dec 2023 13:05:46 GMT

No problem @rockyd

It can take up to 72 hours in some cases but your new host should let you know once the domain is with them