topic Re: iPad layout webmail in Tech Help - Software/Hardware etc

iPad layout webmail

Kcs — Fri, 10 Nov 2023 21:02:23 GMT

Please help, somehow maybe the cat!!!!! Has changed the layout of my page on iPad, I’ve called plusnet thinking it was there end at fault and it’s not. Somehow me or the cat have screwed up the page so now I cand type in email box or even see send button, please help I’m going out of my mind, thank you so much for and advice. Kylie I attach image to show what it looks like

Re: iPad layout webmail

Baldrick1 — Fri, 10 Nov 2023 23:14:30 GMT

Moderator's note:
Topic moved from Broadband to Tech Help

Re: iPad layout webmail

Dan_the_Van — Sat, 11 Nov 2023 08:20:25 GMT

@Kcs welcome to the forum.

The problem is that "Send" is hidden behind "Plain text" the border between Subject and Attachments needs moving right.

On how you move the border needs investigating, something remembers the layout when you log off.

Sorry to say not having a iPad I can not help any further

Re: iPad layout webmail

bobpullen — Sat, 11 Nov 2023 09:54:57 GMT

Is it a case of double-tapping and adjusting the viewport using these handles?

Re: iPad layout webmail

Kcs — Sun, 12 Nov 2023 21:10:23 GMT

Thank you so much for your help, it’s still driving me mad, it opens fine on everything else in this house even other iPads, but I’m not having any luck on mine, I can’t tell you how many times I’ve double clicked on this bl**dy screen. I don’t seem to have the Knack, I expect a 4 year old could do it. Thank you so much though I will keep trying as you’ve confirmed what I thought, that it was something to do with margin bullet thingys.

Re: iPad layout webmail

bobpullen — Tue, 14 Nov 2023 09:20:41 GMT

Another option might be to try opening Webmail in a Private browser window on the affected iPad. If that works, then something funky might be cached when in normal browsing mode. If it is, then you can probably sort by clearing all of your browser data/preference, although if you do take this route, not that you may lose saved settings in other websites and have to re-configure/re-enter login details etc.