topic Re: Openreach Installation in Tech Help - Software/Hardware etc

Openreach Installation

cbcadmin — Sat, 05 Aug 2023 15:52:54 GMT

[Link Removed]

Plusnet's reaction to my photo :-

"If I'm honest I can't see anything in particular wrong with that cabling."

Moderator's note by Mike (Mav): Link removed as site is not conducive to a family-friendly forum Forum rules.

Re: Openreach Installation

jab1 — Tue, 01 Aug 2023 17:21:16 GMT

Neither can I.

Re: Openreach Installation

Dan_the_Van — Wed, 02 Aug 2023 11:29:36 GMT

@cbcadmin

not sure what you are looking for with your post.

The left cable is very old, as it pre-exists the house being painted, so probably cooper and has been repaired at some time

At a guess you used to have have two cooper lines to your property with FTTP replacing the cable which has been seen to the right of the property and cut short

I would be more worried about how the current fibre cable is terminated (which I take it goes down the middle of the property) than how pretty it looks.

Re: Openreach Installation

cbcadmin — Thu, 03 Aug 2023 01:23:35 GMT

Looking for? Maybe someone to care about their job at Openreach. The wiring to the left is the neat (copper) install. The wiring to the right is the fibre. How would I know how the cable is terminated, but if the visual install is this bad, I question (rightly or wrongly) the rest of it.

Re: Openreach Installation

Dan_the_Van — Thu, 03 Aug 2023 07:23:47 GMT

The cable run would be determined on the positioning of the indoor equipment (ONT) it needs mains power, to me it could have been a bit tidier. Were you in when Openreach (or contractor) installed the cabling and ONT to your property as you might have had the choice where the cable was run. You might have missed the opportunity to complain www.openreach.com

Why the second cable from the ground floor to the upstairs room?

There is no reason to assume the look of the fibre cable from outside would be causing your issues, hence my comment about the cables termination, where/how the ONT is fitted and entry of the cable to your property.

If you use mainly wireless then the position of the router would need to be considered, being in a corner of a room on the floor, hidden by furniture, near a radiator is not advised.

Re: Openreach Installation

cbcadmin — Thu, 03 Aug 2023 09:48:07 GMT

I simply asked Plusnet if it was possible to tidy and check the cabling when my service was installed. They said that they could try but my install would be delayed and it would pribably not happen anyway as the system would detect a change and set it back to a simple swap at the exchange rather tha a visit to the property. You and two Openreach contractors have asked me about the cabling' so I was rather surprised another on here and Plusnet themselves saying they couldn't see a problem with it. I have no idea about the other (damaged) cable, but that is not part of the FTTP install. Again I ask, how would I know anything about the termination? As I said I might be wrong about the lack of care taken with the wiring reflecting on the rest of the install, but you have to admit it does bring it into question.

Re: Openreach Installation

cbcadmin — Thu, 03 Aug 2023 09:51:38 GMT

Going off-topic, but to answer your question the router has been in the same place for 9 years without issue.

Re: Openreach Installation

Anonymous — Thu, 03 Aug 2023 10:18:48 GMT

Is it just me missing something here ?

@Champnet wrote:

Do Vodaphone use the BT infrastructure ? Round here they use Cityfibre. If not then a whole new installation will be neccessary.

https://community.plus.net/t5/Full-Fibre/FTTP-swap-over/m-p/1931452#M22070

@cbcadmin wrote:
It's BT or nothing round here.

https://community.plus.net/t5/Full-Fibre/FTTP-swap-over/m-p/1931478#M22073

@cbcadmin wrote:
... to answer your question the router has been in the same place for 9 years without issue.

So let me get this right.

Vodafone FTTP was already installed.

The Vodafone service was provided over an Openreach fibre to the house.

The router hasn't change position for nine years.

The FTTP service has been migrated from Vodafone to Plusnet.

So the question is - why was it necessary to install a new fibre to the outside of the house when an Openreach fibre and ONT already existed ?

Re: Openreach Installation

RealAleMadrid — Thu, 03 Aug 2023 11:34:33 GMT

@Anonymous I don't believe they have installed a new fibre, the picture shows the existing openreach installation which was for the Vodafone service.

Re: Openreach Installation

Anonymous — Sat, 05 Aug 2023 15:53:54 GMT

So why would @cbcadmin have apparently been complaining to Plusnet about existing wiring ?

[Link Removed]

Plusnet's reaction to my photo :-

"If I'm honest I can't see anything in particular wrong with that cabling."

Moderator's note by Mike (Mav): Link removed as site is not conducive to a family-friendly forum Forum rules.

Re: Openreach Installation

RealAleMadrid — Thu, 03 Aug 2023 12:14:40 GMT

@Anonymous A good question, he tried it with another supplier and they refused to accept an order.🙄

Re: Openreach Installation

Anonymous — Thu, 03 Aug 2023 12:28:15 GMT

I think that was because he was insisting to sign up for 40/10 FTTP that he had previously, but that speed is now no longer available from any ISP other than BT on a 'social tariff' under special conditions.

Re: Openreach Installation

Dan_the_Van — Thu, 03 Aug 2023 12:32:15 GMT

Maybe it's time to stop @cbcadmin

You must have had all your questions answered here and on thinkbroadbands forum.

One you've migrated to plusnet and you're having speed issues help might be offered, but for now I not following any further posts of yours

Re: Openreach Installation

cbcadmin — Thu, 03 Aug 2023 14:09:06 GMT

Stop what? Asking questions? I thought that was what this forum was all about? No, you still haven't told me how I am meant to know what the termination is like on my cabling, for example. This isn't a post about speed issues, it is about a doggy Openreach installation.

Re: Openreach Installation

cbcadmin — Thu, 03 Aug 2023 14:14:34 GMT

Who said anything about installing new fibre?

Re: Openreach Installation

cbcadmin — Thu, 03 Aug 2023 14:19:41 GMT

It's good to know you were told, as no one explained this to me.

Re: Openreach Installation

cbcadmin — Sat, 05 Aug 2023 15:58:41 GMT

Not sure why it is relevant to Plusnet’s reaction to my cabling picture, but here is a photo of my ONT :-

[Link Removed]

Moderator's note by Mike (Mav): Link removed as site is not conducive to a family-friendly forum Forum rules.

Re: Openreach Installation

RobPN — Thu, 03 Aug 2023 15:40:34 GMT

@cbcadmin wrote:
... This isn't a post about speed issues, it is about a doggy Openreach installation.

There's your answer - you just can't get the staff these days!

Re: Openreach Installation

cbcadmin — Thu, 03 Aug 2023 20:10:53 GMT

They are all contractors and don’t even work for Openreach. The guy I was talking to the other day was from M J Quinn. So at least three removed from the ISP. No wonder no one cares about their work anymore.

Re: Openreach Installation

jab1 — Thu, 03 Aug 2023 20:18:18 GMT

M J Quinn are OpenReach sub-contractors - answerable to OpenReach.