topic VOIP handset issues in Tech Help - Software/Hardware etc https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/VOIP-handset-issues/m-p/1911403#M94104 Hi, have been gifted a new BT brand voip phone - have paired it with the hub, but phone handset says no voice service on hub?<BR />I can use voip normally via laptop for work, what am I doing wrong? BT solotion is reboot the router (!) which I have done three times - is there a chance the phone is locked to BT only? Surely they can’t do that if it’s purchased?<img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@3681646702FDFD32BCA97E2E5F1BDDD5/images/emoticons/huh.gif" alt="Huh" title="Huh" /> Sat, 25 Feb 2023 21:52:17 GMT whitesha 2023-02-25T21:52:17Z VOIP handset issues https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/VOIP-handset-issues/m-p/1911403#M94104 Hi, have been gifted a new BT brand voip phone - have paired it with the hub, but phone handset says no voice service on hub?<BR />I can use voip normally via laptop for work, what am I doing wrong? BT solotion is reboot the router (!) which I have done three times - is there a chance the phone is locked to BT only? Surely they can’t do that if it’s purchased?<img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@3681646702FDFD32BCA97E2E5F1BDDD5/images/emoticons/huh.gif" alt="Huh" title="Huh" /> Sat, 25 Feb 2023 21:52:17 GMT https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/VOIP-handset-issues/m-p/1911403#M94104 whitesha 2023-02-25T21:52:17Z Re: VOIP handset issues https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/VOIP-handset-issues/m-p/1911412#M94105 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/118805">@whitesha</a>&nbsp; If you have a Plusnet Hub 2 it will have no Voip capability at all, and a BT Hub will only work with the BT Digital voice service so it is not going to work. Who is your Voip service provider? How do you use Voip on your laptop?</P> Sat, 25 Feb 2023 23:09:09 GMT https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/VOIP-handset-issues/m-p/1911412#M94105 RealAleMadrid 2023-02-25T23:09:09Z