Issues with 887VA config

Aydnit — Tue, 22 Feb 2022 13:18:13 GMT

Hi there,

New to Plusnet and not had this problem with any other provider before. I am trying to replace Plusnet's HomeHub with an 887VA router which was working fine with my previous providers. I thought it would be a simple case of replacing the username and password but no such luck (Old ISP's and Plusnet were all FTTC service). Plusnet is the only ISP i seem to be having problems with.

Can anyone help me out here, has anyone had a similar problem? Maybe Modem Firmware need updating?

I believe the DSLAM will be the same as previous ISP's?

Details below:

No CD light on router. After configuring the username/password I get:

%VDSL_DAEMON-4-TRAINMODE_NOT_SUPPORTED: UNKNOWN transport mode is not supported on VDSL2.

I do see the VDSL interface constantly transition from handshake --->Idle

Modem details:

Firmware        Source          File Name
--------        ------          ----------
VDSL            embedded        VDSL_LINUX_DEV_01212008

Modem FW Version:      130205_1433-4.02L.03.A2pv6C035j.d23j
Modem PHY Version:      A2pv6C035j.d23j

Config:

version 15.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Internet
!
boot-start-marker
boot system flash c880data-universalk9-mz.157-3.M9.bin
boot-end-marker
!
aqm-register-fnf
!
!
no aaa new-model
!

ip cef
no ipv6 cef
!
!
multilink bundle-name authenticated
vpdn enable
!
vpdn-group 1
!
cts logging verbose
license udi pid C887VA-K9 sn XXXXXXXXX
!
username XXXXXX privilege 15 secret 5 XXXXXXXXX
!
controller VDSL 0
operating mode vdsl2
modem 0
modem ukfeature
!
interface ATM0
no ip address
shutdown
no atm ilmi-keepalive
!
interface Ethernet0
no ip address
!
interface Ethernet0.101
encapsulation dot1Q 101
pppoe enable group global
pppoe-client dial-pool-number 1
!
interface FastEthernet0
switchport access vlan 17
no ip address
spanning-tree portfast
!
interface FastEthernet1
switchport access vlan 10
no ip address
spanning-tree portfast
!
interface FastEthernet2
switchport access vlan 17
no ip address
!
interface FastEthernet3
switchport access vlan 10
no ip address
!
interface Vlan1
no ip address
!
interface Dialer1
ip address negotiated
no ip redirects
ip nat outside
ip virtual-reassembly in
encapsulation ppp
ip tcp adjust-mss 1432
dialer pool 1
dialer idle-timeout 0
dialer persistent
dialer-group 1
ppp authentication pap chap ms-chap callin
ppp chap hostname XXXXXXXXXXXXX@plusdsl.net
ppp chap password 0 XXXXXXXXXXX
ppp pap sent-username XXXXXXXXX@plusdsl.net password 0 XXXXXXXXXX
ppp ipcp dns request
!
ip forward-protocol nd
no ip http server
no ip http secure-server
!
ip nat inside source list 101 interface Dialer1 overload
ip route 0.0.0.0 0.0.0.0 Dialer1
ip ssh version 2
!
control-plane
!
!
line con 0
no modem enable
line aux 0
line vty 0 4
login local
transport input ssh
!
end

Re: Issues with 887VA config

Aydnit — Tue, 22 Feb 2022 14:11:04 GMT

@Baldrick1, thanks yes I went through that with a fine toothcomb. My wan config is almost identical I tried additional things like setting modem Options under the vdsl controller but no joy.

topic Re: Issues with 887VA config in Tech Help - Software/Hardware etc

Issues with 887VA config

Re: Issues with 887VA config

Re: Issues with 887VA config