topic Re: All4 in Tech Help - Software/Hardware etc

All4

gleneagles — Sun, 06 Feb 2022 17:14:36 GMT

Never had a connection problem with All4 until yesterday, since then have been getting the message on the tv..

There has been a problem connecting to All4. Please try again later.

So clearly a problem at their end but if any of you get All4 are you getting this same issue .?

Just wondering if it’s a local problem or it’s down everywhere.

Not been able to find any info about this on the internet.

Thanks.

Re: All4

shutter — Sun, 06 Feb 2022 17:51:42 GMT

@gleneagles Dunno..... just google search... "is there problem with All4"

got this

https://www.downtoday.co.uk/channel-4-on-demand/

Dunno if this site will help.....

https://easyfixpro.com/all-4-not-working-on-smart-tv/

Re: All4

RobPN — Sun, 06 Feb 2022 18:53:27 GMT

@shutter wrote:

@gleneagles Dunno.....

Wouldn't it have been more useful / simpler to try it on one of those three smart TVs you said you had not long ago @shutter ?

@gleneagles

I've not used All4 for ages, but after doing a password reset and logging in I tried it for you on my Samsung TV.

It worked fine, the selected episode of 'Brass Eye' started playing after a couple of ads and ran OK for a few minutes until I stopped it.

HTH

Re: All4

gleneagles — Sun, 06 Feb 2022 20:58:24 GMT

@RobPN @shutter

Thanks for the responses.

I have a LG tv. The settings option informs me everything is up to date and is set on automatic update.

The tv is about 7 years old so not sure if that has any relevance, tried to get All4 on my tablet which just gives me a message that ‘ something went wrong’

Typical that I was halfway through a series (Cry Wolf).

Seems from comments others have had problems but they sound more like connection problems.

Re: All4

gleneagles — Wed, 09 Feb 2022 16:51:02 GMT

Contacted All4 and they were quick to get back to me with various suggestions what I needed to do was reset the tv back to its basic settings and go through the menu to set everything up, during that process All4 gave me a option of updating which was not previously available, so everything is up and working fine now.

Happy days.

😀