topic Re: A tale of two Rokus in Tech Help - Software/Hardware etc

A tale of two Rokus

bobw1943 — Thu, 23 Dec 2021 13:37:43 GMT

I have two Roku Express devices. One is connected to the TV in the room where my Hub One router is situated (Room A), the other is in an adjacent room (Room B). The wall between the two rooms is the wall that used be where the house ended i.e. brick cavity wall. There is obviously a door between the rooms.

The Roku in Room A is fine, but the one in Room B continually loses contact with a "check your connection" message. My desktop PC is in Room B but that is connected to the router by a LAN cable through a hole in the wall. I use a Pixel C tablet in Room B with no problems but not for streaming.

I obviously need to improve the wifi in Room B. I tried a Huawei WS320 I had lying around but that didn't work. Can anyone suggest how I could solve the problem. I don't think Powerlines would do it because Room B is on a different ring circuit from Room A, being part of a recent extension.

Re: A tale of two Rokus

MisterW — Thu, 23 Dec 2021 13:49:12 GMT

Have you got an old router lying about ?

If so , you could connect it vai your existing LAN cable and convert it to an access point

https://www.cnet.com/home/internet/how-to-turn-an-old-wi-fi-router-into-an-access-point/

Re: A tale of two Rokus

Mustrum — Thu, 23 Dec 2021 14:01:49 GMT

Or you could get a simple switch, Netgear or TP Link from as little as a tenner on the end of your cable!

https://www.amazon.co.uk/s?k=netgear+switch&adgrpid=58670423248&gclid=EAIaIQobChMIuIaLjon69AIVV-DtCh2AmwOMEAAYAiAAEgKFQ_D_BwE&hvadid=259043998536&hvdev=c&hvlocphy=9045715&hvnetw=g&hvqmt=e&hvrand=6546165543936962188&hvtargid=kwd-298720216058&hydadcr=4395_1795144&tag=googhydr-21&ref=pd_sl_87tbws1btm_e

Re: A tale of two Rokus

bobw1943 — Thu, 23 Dec 2021 14:09:29 GMT

Thanks for your help.

I seem to have two old routers.

1) Technicolor TG582N

2) Netgear DG834G v2

Is one better suited than the other?

I assume I would need some kind of switch or splitter since the LAN cable is connected directly to my PC.

Re: A tale of two Rokus

Baldrick1 — Thu, 23 Dec 2021 14:25:24 GMT

@bobw1943

Either will do.

As for the 'splitter' you plug your Ethernet cable into one of the router (now access point) LAN sockets. This leaves you with both a separate wireless channel and three more Ethernet ports in room B. Remember to connect the Roku to the wireless SSID of the Access Point, not leave it connected to the Hub One.

Re: A tale of two Rokus

bobw1943 — Thu, 23 Dec 2021 14:38:26 GMT

Thanks.

Just to be clear, I should connect the existing LAN cable (currently connected to my PC) to any of the LAN sockets in the new AP and reconnect my PC by another LAN cable to one of the 3 remaining LAN sockets.

Can I rename the SSID of the new AP to be the same as the SSID on my existing router?

Re: A tale of two Rokus

Baldrick1 — Thu, 23 Dec 2021 14:52:00 GMT

@bobw1943

Yes, that's how you connect it.

With respect to using the same SSID then all that I can say is try it. It might confuse connected devices but might work. This is how mesh devices work but they are properly synchronised and designed to work in this mode.

Personally I would not recommend it unless the signal levels between the two are significantly different.

Re: A tale of two Rokus

bobw1943 — Thu, 23 Dec 2021 15:25:15 GMT

Re: A tale of two Rokus

Baldrick1 — Thu, 23 Dec 2021 16:12:29 GMT

@bobw1943

Yes, if you go to the Roku available wireless networks the new SSID will be listed along with the others. The wireless password will be the one on a label on the AP.

It should automatically select another channel. If it doesn't you should select one manually. Use either channel 1 or 6

The IP address for the AP should be one in the range 192.168.1.2-63, for example, 192.168.1.15. If you have manually selected a fixed IP address for any other devices then do not use that. To see what is in use then log into your hub and go to the network page.

If you run into problems then do come back.

Re: A tale of two Rokus

bobw1943 — Thu, 23 Dec 2021 17:07:17 GMT

Many thanks for your advice.

I'll probably have to wait till the seasonal demands subside before giving this a try but I will report back, either seeking further guidance, or to report success.

Re: A tale of two Rokus

bobw1943 — Tue, 28 Dec 2021 11:56:19 GMT

OK.

I connected my old TG582n to my PC with an ethernet cable. I reset it and was able to login using the default user/password.

It doesn't appear to have an Access Point mode.

The ip address is the same as my Hub One router so I need to change this but after searching every option in the user interface I can find no way of doing this, neither could I find how to turn off the DHCP function as directed in the instructions.

Once again I would appreciate any help.

Re: A tale of two Rokus

Dan_the_Van — Tue, 28 Dec 2021 13:54:33 GMT

@bobw1943

This is the answer you seek, make sure you use a wired pc. Follow the numbers in order, then make the IPv4 Address 192.168.1.1 Once the change is committed you need to reboot. Then it can be connected to you local

HTH

Dan.

Re: A tale of two Rokus

Dan_the_Van — Tue, 28 Dec 2021 14:18:37 GMT

@bobw1943

A thought, you'd best change the IP Address before turning DHCP off.

Re: A tale of two Rokus

bobw1943 — Tue, 28 Dec 2021 14:54:00 GMT

Thanks for your time.

When I follow your directions I see something different.

Re: A tale of two Rokus

MisterW — Tue, 28 Dec 2021 15:03:38 GMT

Just click on the 'LocalNetwork' link ( shown in blue ) and you should be there .

Probably slightly different firmware to @Dan_the_Van s

Re: A tale of two Rokus

bobw1943 — Tue, 28 Dec 2021 15:23:56 GMT

I'm going to reset the 528n and start again from scratch.

Just to be clear.

In order to connect the 528n to my PC I am disconnecting the PC from my Hub One router.

After I have changed the IP (192.168.1.15 was suggested) and disabled DHCP I should connect the Hub One to the 528n by the LAN cable which went to my PC, and then connect my PC to the 528n by another LAN cable. Then the 528n should act as an Access Point.

Is that correct?

Re: A tale of two Rokus

bobw1943 — Tue, 28 Dec 2021 16:31:22 GMT

Many thanks to those who have helped.

It's now working fine. Both Rokus are streaming without buffering.

Not only was the solution free but also educational 😊

Re: A tale of two Rokus

Baldrick1 — Wed, 29 Dec 2021 15:16:12 GMT

@bobw1943

That's good.