topic Re: Website host recommendations in Tech Help - Software/Hardware etc

Website host recommendations

Champnet — Tue, 21 Sep 2021 10:17:23 GMT

My current host company is making a really good job of messing their systems up.

Spent most of Saturday & Sunday sorting out email configurations, working but there's frequent timeouts. Spent Monday sorting out missing web site and re-configuring FTP clients. Had enough, now looking to move four websites and a couple of dozen email addresses. The websites are basic html with very few changes made. I've browsed old similar topics but most the suggestions no longer exist. Thanks......

Re: Website host recommendations

minkey — Tue, 21 Sep 2021 10:47:39 GMT

I use https://www.tsohost.com/

UK based, and I've found them pretty good

Re: Website host recommendations

Champnet — Tue, 21 Sep 2021 12:30:32 GMT

Thanks, they're the host I'm with and had no problem till recently. They're currently doing a location move and system upgrade and things are just not working as they should.

Re: Website host recommendations

minkey — Tue, 21 Sep 2021 12:35:11 GMT

Ah - I'm still waiting my 'upgrade', so I may change my recommendation if it doesn't go well.

Re: Website host recommendations

MisterW — Tue, 21 Sep 2021 13:02:09 GMT

I use ecohosting for email and they've been very good when i needed support, respond in minutes to support requests. They're UK based and do have hosting plans https://www.ecohosting.co.uk/

Re: Website host recommendations

Champnet — Tue, 21 Sep 2021 14:43:52 GMT

@MisterW Thanks they look very good with positive comments by existing customers.

Re: Website host recommendations

MisterW — Tue, 21 Sep 2021 15:15:24 GMT

Yes, they still operate a ticket system and live chat for support. Looking back to my last support ticket, I raised it as 'high priority' and got a response in 7 minutes!, and it resolved the issue. Previous medium priortity tickets got responses in a couple of hours.

Re: Website host recommendations

Champnet — Tue, 21 Sep 2021 15:29:58 GMT

Of course there is concern about the number of customers praising the customer and system support.

What sort of problems are people having.

Don’t answer it’s probably applies to all host companies….

Re: Website host recommendations

7up — Tue, 21 Sep 2021 15:34:13 GMT

IF your connection is fast enough and you don't mind having a machine on 24/7 you could always host those sites yourself.

I've had a few hosted on my PC before now - not at present but i have done in the past.

Re: Website host recommendations

MisterW — Tue, 21 Sep 2021 15:42:28 GMT

In my case, I think Ive had cause to contact 3 times in 2 years, none of which were actually affected my email service. I think the most critical one was when I transferred another domain in that was used elsewhere. The automated system didnt add the free DNS control component properly and I had to ask to get it added

Re: Website host recommendations

Champnet — Tue, 21 Sep 2021 18:19:18 GMT

@7up wrote:

IF your connection is fast enough and you don't mind having a machine on 24/7 you could always host those sites yourself.

I currently have a website running in a VM in a server in the back bedroom, just collects internet connection stats but is viewed by many people all around the globe. I could move the others in-house (no pun intended) and set up an Exchange server to handle the emails, but at my time of life do I really want to do that and when something happens to me the Wife wouldn't have a clue what to do. So best to be an end user, pay a few quid a month and just make a phone call if things go wrong.

Re: Website host recommendations

Champnet — Wed, 22 Sep 2021 12:50:41 GMT

@MisterW Migration in progress, thanks for the recommendation.

Re: Website host recommendations

MisterW — Wed, 22 Sep 2021 13:51:32 GMT

Hope everything goes smoothly