https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Online-exam-connectivity-issue-pearson-vue-wowza-com/m-p/1822885#M91773 <P>A member of my household is preparing to take an exam with Pearson Vue (&nbsp;<A href="https://home.pearsonvue.com/theiam/onvue" target="_blank">https://home.pearsonvue.com/theiam/onvue</A> ) online. They provide a system test to check that everything is ok. This fails with the following:</P> <DIV class="modal-element"> <DIV class="modal-label"><FONT color="#FF0000">Video streaming connection results and requirements:</FONT></DIV> <DIV class="modal-sub-label"> <DIV> <UL> <LI><FONT color="#FF0000">Your home/office network failed to connect to the required video streaming service.</FONT></LI> <LI><FONT color="#FF0000">The streaming connection requires that Wowza.com can be reached as well as a stable connection of at least 1mb upload and download speeds.</FONT></LI> </UL> </DIV> </DIV> </DIV> <DIV class="modal-element"> <DIV class="modal-label"><FONT color="#FF0000">How to connect to our video streaming service:</FONT></DIV> <UL> <LI><FONT color="#FF0000">Contact your network administrators and ensure the following:</FONT></LI> <UL class="sublistitem"> <LI><FONT color="#FF0000">Any network filtering software is disabled</FONT></LI> <LI><FONT color="#FF0000">WebRTC WebSocket connections must be allowed to *.*.cloud.wowza.com on TCP port 80.</FONT></LI> </UL> </UL> <P><FONT color="#000000">I can telnet to port 80 of cloud.wowza.com. The upload and download sppeds are fine in general. Not sure what else I can check.</FONT></P> </DIV> Mon, 09 Aug 2021 13:34:59 GMT Cymuned 2021-08-09T13:34:59Z https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Online-exam-connectivity-issue-pearson-vue-wowza-com/m-p/1822885#M91773 <P>A member of my household is preparing to take an exam with Pearson Vue (&nbsp;<A href="https://home.pearsonvue.com/theiam/onvue" target="_blank">https://home.pearsonvue.com/theiam/onvue</A> ) online. They provide a system test to check that everything is ok. This fails with the following:</P> <DIV class="modal-element"> <DIV class="modal-label"><FONT color="#FF0000">Video streaming connection results and requirements:</FONT></DIV> <DIV class="modal-sub-label"> <DIV> <UL> <LI><FONT color="#FF0000">Your home/office network failed to connect to the required video streaming service.</FONT></LI> <LI><FONT color="#FF0000">The streaming connection requires that Wowza.com can be reached as well as a stable connection of at least 1mb upload and download speeds.</FONT></LI> </UL> </DIV> </DIV> </DIV> <DIV class="modal-element"> <DIV class="modal-label"><FONT color="#FF0000">How to connect to our video streaming service:</FONT></DIV> <UL> <LI><FONT color="#FF0000">Contact your network administrators and ensure the following:</FONT></LI> <UL class="sublistitem"> <LI><FONT color="#FF0000">Any network filtering software is disabled</FONT></LI> <LI><FONT color="#FF0000">WebRTC WebSocket connections must be allowed to *.*.cloud.wowza.com on TCP port 80.</FONT></LI> </UL> </UL> <P><FONT color="#000000">I can telnet to port 80 of cloud.wowza.com. The upload and download sppeds are fine in general. Not sure what else I can check.</FONT></P> </DIV> Mon, 09 Aug 2021 13:34:59 GMT https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Online-exam-connectivity-issue-pearson-vue-wowza-com/m-p/1822885#M91773 Cymuned 2021-08-09T13:34:59Z https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Online-exam-connectivity-issue-pearson-vue-wowza-com/m-p/1822940#M91774 Would be sensible to post your connection speeds. Mon, 09 Aug 2021 16:39:04 GMT https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Online-exam-connectivity-issue-pearson-vue-wowza-com/m-p/1822940#M91774 Gel 2021-08-09T16:39:04Z https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Online-exam-connectivity-issue-pearson-vue-wowza-com/m-p/1822961#M91775 <P>They pass the requirements:-</P> <P>Download: 56.04 MBps</P> <P>Upload: 6.23 MBps</P> Mon, 09 Aug 2021 18:47:24 GMT https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Online-exam-connectivity-issue-pearson-vue-wowza-com/m-p/1822961#M91775 Cymuned 2021-08-09T18:47:24Z https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Online-exam-connectivity-issue-pearson-vue-wowza-com/m-p/1822962#M91776 I don't have an answer, but you do have my sympathy.<BR />Went through this twice with Pearson, one which left my daughter absolutely distraught due to their flaky systems. Mon, 09 Aug 2021 18:51:52 GMT https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Online-exam-connectivity-issue-pearson-vue-wowza-com/m-p/1822962#M91776 dvorak 2021-08-09T18:51:52Z