topic Re: Problems clearing the cache, trying hard refresh doesnt solve oroblem in Tech Help - Software/Hardware etc

Problems clearing the cache, trying hard refresh doesnt solve oroblem

Jean3 — Wed, 20 Mar 2019 21:05:08 GMT

Trying to hard refresh a website, nothing helps, cache cleared several times I think. Still doesn't remove old dats

Re: Problems clearing the cache, trying hard refresh doesnt solve oroblem

VileReynard — Thu, 21 Mar 2019 02:35:36 GMT

Try a different browser, then.

I recommend Firefox.

Re: Problems clearing the cache, trying hard refresh doesnt solve oroblem

Jean3 — Thu, 21 Mar 2019 09:41:28 GMT

Tried firefox.and Chrome. Neither was successful on refresh. Could Plusnet have my cache, and it isn't up to date with new pages

Re: Problems clearing the cache, trying hard refresh doesnt solve oroblem

VileReynard — Thu, 21 Mar 2019 12:46:10 GMT

Different browser = different cache.

What is the problem web site and how does the problem manifest itself?

If its truly a problem related to your cache, then its nothing to do with Plusnet.

Perhaps you need to delete some cookies?

Re: Problems clearing the cache, trying hard refresh doesnt solve oroblem

jab1 — Thu, 21 Mar 2019 13:10:06 GMT

I was going to ask those questions, @VileReynard , but the OP seems reluctant to explain the problem?

Re: Problems clearing the cache, trying hard refresh doesnt solve oroblem

shutter — Thu, 21 Mar 2019 13:53:53 GMT

@Jean3 Download and install..... CCleaner..... Run it.... ... this will clear a load of rubbish from your computer..... it may take some time.... so be prepared for that... once it has finished.... try your website again... hopefully it should be quick to re-appear..

I use CCleaner at least twice or three times a week.... generally, I use it before closing down at the end of the day.. so the next day is like a new computer,.

Another one you could use, FreeInternetEraser ....

Re: Problems clearing the cache, trying hard refresh doesnt solve oroblem

Jean3 — Thu, 21 Mar 2019 14:18:01 GMT

Thanks folks, a combination of all suggestions, plus having a conflict of IP addresses, sorted has cured the problem

Re: Problems clearing the cache, trying hard refresh doesnt solve oroblem

weeartyones — Tue, 09 Apr 2019 11:46:17 GMT

Try checking on new incognito window where you will find on the browser menus. If this does not work it is probably your ISP provider. They store there own cache and update it daily. You may have to wait till it updates