topic Re: Why does Google think I'm in Japan? in Tech Help - Software/Hardware etc

Why does Google think I'm in Japan?

Gravlock — Fri, 08 May 2015 23:39:17 GMT

Weird one.
For the past day whenever I go to Google it loads with google.co.jp.
This is not just for 1 device. All devices in the house are doing the same thing - phones, tablets, laptop all on WiFi and a PC via PLA.
There have been no recent changes.
I never mess with the router (if it ain't broke, don't fix it etc).
If effecting all devices I'm naturally looking at the router being the culprit.
Have tried a full factory reset of the router and no change.
Any ideas where to look with this?
Thanks

Re: Why does Google think I'm in Japan?

Pettitto — Sat, 09 May 2015 00:14:16 GMT

Hi Gravlock,
What router are you using at the moment?
One we've provided? If so, which one?

Re: Why does Google think I'm in Japan?

PeterLoftus — Sat, 09 May 2015 06:49:20 GMT

01.14 am. Don't you guys ever sleep
There should be a like button for Plusnet staff

Re: Why does Google think I'm in Japan?

Pettitto — Sat, 09 May 2015 10:09:29 GMT

Pretty sure I'm some kind of robot

Re: Why does Google think I'm in Japan?

Oldjim — Sat, 09 May 2015 10:13:39 GMT

this may help http://community.plus.net/forum/index.php/topic,139132.msg1226482.html#msg1226482

Re: Why does Google think I'm in Japan?

Gravlock — Sat, 09 May 2015 10:27:54 GMT

Hi
Its a Technicolor 582n.
Checked all devices this morning and they're all back to normal, loading the standard localised Google.
Again nothing has changed and there's no one IT savvy enough in the house to mess with any settings.
Guess I'll never get to the bottom of it
Thanks all

Re: Why does Google think I'm in Japan?

Jaggies — Sat, 09 May 2015 12:24:51 GMT

That sort of thing is usually caused by IP address location errors. Perhaps Plusnet have a new range of IPs that need their location information updating, and if you have restarted your connection since having the problem and you don't have a static IP address, you'll have a new one with the correct details.
If you go to https://www.whatismyip.com/ it will tell you your IP address and location, and then if you click on "MY IP INFORMATION" it will tell you where it thinks you are in more detail. Note that it isn't geographically accurate - I'm in the North of Scotland and it thinks I'm in Tewkesbury...

Re: Why does Google think I'm in Japan?

Strat — Sat, 09 May 2015 12:34:01 GMT

Gravlock is in Leeds or London according to my checks.

Re: Why does Google think I'm in Japan?

Oldjim — Sat, 09 May 2015 12:40:06 GMT

it thinks I am in Pudsey

Re: Why does Google think I'm in Japan?

bobpullen — Sat, 09 May 2015 13:34:12 GMT

We've not introduced any new IP's recently, although we probably will be doing next week.