topic Re: Soft restart Technicolor router in Tech Help - Software/Hardware etc

Soft restart Technicolor router

Luzern — Sun, 06 Jul 2014 12:16:26 GMT

I know how to do it myself, but want to tell a friend how, and prefer to quote an authorised version than my own.
Can anyone aid my memory with a link? Please!

Re: Soft restart Technicolor router

shutter — Sun, 06 Jul 2014 16:18:58 GMT

PlusNet > Help & Support > Broadband > Router Set up guide may be ?

Re: Soft restart Technicolor router

Luzern — Sun, 06 Jul 2014 17:35:43 GMT

Not there (allowing for aged eyes).The part I really want is how long should be allowed from disconnection in Gui to switch off and to switch on. This is so the turning off if the router is disregarded as a fault by DLM.

Re: Soft restart Technicolor router

VileReynard — Sun, 06 Jul 2014 17:42:49 GMT

Because it's a soft disconnection from Plusnet, I don't think BT would count it as a hard fail (no data loss).
I'd switch it off after a minute, maybe two.

Re: Soft restart Technicolor router

shutter — Sun, 06 Jul 2014 21:05:46 GMT

If you have "disconnected" on the GUI..... then you are "not connected".... switching off the router will have ( should not have ).... any effect on the BT side...... Generally, I leave it switched off for 3 minutes before switching back on , and "auto" re-connecting.... use this to change over gateway, when Speed tester shows I have a lousy speed....