topic Re: Cannot get to rapidgator.net in Tech Help - Software/Hardware etc

Cannot get to rapidgator.net

bradkb — Sun, 27 Oct 2013 09:39:18 GMT

Can do an nslookup, but cannot load the login page, and I use it to move stuff around.
Tested from work on a different connection and on my iPhone and loads ok.

Re: Cannot get to rapidgator.net

Strat — Sun, 27 Oct 2013 09:43:39 GMT

Works ok for me and can browse around but don't have an account so can't log in.

Re: Cannot get to rapidgator.net

bradkb — Sun, 27 Oct 2013 09:57:28 GMT

Should also say on Fibre, and using 212.159.6.10 and 212.159.6.9 for dns

Re: Cannot get to rapidgator.net

bradkb — Sun, 27 Oct 2013 10:30:08 GMT

And now cannot get to halifax.co.uk or resolve it, or even plus.net
Having to post this from my Work PC!
Located in Kent, me thinks there is a routing issue.

Re: Cannot get to rapidgator.net

bradkb — Sun, 27 Oct 2013 10:49:37 GMT

Actually its a lot of sites that are randomly there, then not. examples
nslookup rapidgator.net
Server: ########
Address: ########(hashed by me..)
Non-authoritative answer:
Name: rapidgator.net
Address: 195.211.221.135

tracert 192.211.221.135
Tracing route to 192.211.221.135 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.0.1
2 7 ms 6 ms 7 ms lo0-central10.ptn-ag02.plus.net [195.166.128.191
]
3 7 ms 7 ms 7 ms link-b-central10.ptn-gw02.plus.net [212.159.2.13
4]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 ^C

nslookup scan.co.uk
Server: #########
Address: #########
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
*** Request to ####### timed-out

Re: Cannot get to rapidgator.net

hex — Sun, 27 Oct 2013 12:49:27 GMT

Quote
Address: 195.211.221.135

tracert 192.211.221.135

For the first bit you are doing a traceroute on the wrong ip (should be 195. not 192.).
nslookup on scan.co.uk works fine here - if you change server in nslookup directly to 212.159.6.10 does it work then (assuming windows just start a command prompt, type nslookup, then 'server 212.159.6.10' at the prompt, then just type the host to lookup)? If not, try changing server to 8.8.8.8 (google dns server) just to see if that works.

Re: Cannot get to rapidgator.net

bradkb — Sun, 27 Oct 2013 13:07:08 GMT

Yeah noticed the ip and tried again, have tried opendns level3 and google direct, it is like a routing issue.

Re: Cannot get to rapidgator.net

orbrey — Mon, 28 Oct 2013 17:02:45 GMT

Hi bradkb,
I'm guessing the hashed out addresses were those of your router? If not, had you specified one of our DNS servers to do the lookup?
If you could try the suggestions by clearx above, i.e. specifying 212.159.6.9 or 6.10 as the server, does that do the same thing? Likewise if you specify one of the google DNS servers (8.8.8.8 or 8.8.4.4)?

Re: Cannot get to rapidgator.net

bradkb — Mon, 28 Oct 2013 17:11:46 GMT

Already tried all that, tried Level3, OpenDNS, Google and more, same results.
Have opened a ticket and spoke to support.