topic Re: Technicolor router wifi not working in Tech Help - Software/Hardware etc

Technicolor router wifi not working

morgan2476 — Mon, 12 Nov 2012 04:30:38 GMT

I am having problems connecting devices by wifi. The devices pick up a strong signal but they will not connect but for a few seconds. Any ideas?

Re: Technicolor router wifi not working

ReedRichards — Mon, 12 Nov 2012 08:11:35 GMT

When a wireless device tries to connect it can spend several tens of seconds checking the wireless pass key before it concludes it is wrong and you rarely get any message indicating the cause of the failure to connect - i.e. wrong password. So you need to eliminate that possibility. On a PC, write out the password in Notepad so you can see all the characters. Passwords are case sensitive. When you have the password exactly as it appears on your router, cut and paste it into the appropriate box (using CTRL and v to paste).

Re: Technicolor router wifi not working

morgan2476 — Mon, 12 Nov 2012 10:10:31 GMT

I don't think it is a problem with the pass key. Everything was ok with all devices until they all stoped connecting. Should I try a reset on the router itself?

Re: Technicolor router wifi not working

ReedRichards — Mon, 12 Nov 2012 21:44:51 GMT

Yes. But if resetting the router fails then it's probably time for a new router.

Re: Technicolor router wifi not working

morgan2476 — Sat, 01 Dec 2012 10:59:28 GMT

Problem solved - did a complete reset.
Thanks