https://community.plus.net/t5/Service-Information/Webmail-Incident/m-p/2013470#M374 <P>Thanks for your patience <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>&nbsp;</P> <P>Our support team has resolved this error, and you should now be able to log in and use the email service as normal.</P> <P>&nbsp;</P> Sun, 13 Jul 2025 13:10:54 GMT Marsh 2025-07-13T13:10:54Z https://community.plus.net/t5/Service-Information/Webmail-Incident/m-p/2013464#M373 <P>We are aware of an issue with our webmail service where users encounter the error message "DATABASE ERROR: CONNECTION FAILED!" and this error results in users being unable to use the service.</P> <P>We understand how frustrating this situation can be, and we want to reassure you that our teams are actively investigating the issue and working to resolve it as soon as possible. We appreciate your patience, and we will provide updates as soon as more information is available.</P> Sun, 13 Jul 2025 12:06:01 GMT https://community.plus.net/t5/Service-Information/Webmail-Incident/m-p/2013464#M373 Marsh 2025-07-13T12:06:01Z https://community.plus.net/t5/Service-Information/Webmail-Incident/m-p/2013470#M374 <P>Thanks for your patience <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>&nbsp;</P> <P>Our support team has resolved this error, and you should now be able to log in and use the email service as normal.</P> <P>&nbsp;</P> Sun, 13 Jul 2025 13:10:54 GMT https://community.plus.net/t5/Service-Information/Webmail-Incident/m-p/2013470#M374 Marsh 2025-07-13T13:10:54Z