topic Re: Plusnet email login in Service Information

Plusnet email login

MatthewWheeler — Wed, 10 Nov 2021 08:05:44 GMT

Some customers may be experiencing difficulties when logging into their Plusnet email account. We are working really hard to fix this as quickly as possible.

Re: Plusnet email login

JonoH — Wed, 10 Nov 2021 15:18:17 GMT

We're really sorry that some of our customers are still experiencing issues when trying to login into their email accounts.
We've identified what the problem is and are now completing work to fix this as quickly as possible. Some of this work will need to be completed overnight, to avoid any additional disruption, and we expect affected customers to be able to access their Plusnet email account by tomorrow morning.

Re: Plusnet email login

MatthewWheeler — Thu, 11 Nov 2021 08:29:04 GMT

Customers should now be able to log in their Plusnet email, however they may experience a delay when sending and receiving emails. We’re working to fix this as quickly as possible and we’re sorry for the inconvenience caused. Plusnet broadband and mobile services are not affected

Re: Plusnet email login

Gandalf — Thu, 11 Nov 2021 16:40:39 GMT

Most customers should now be able to log in their Plusnet email, however they may experience a delay when sending and receiving emails. Plusnet emails can be accessed using an email client as normal.

We’re working to fix this as quickly as possible and some of this work will be competed overnight to reduce further disruption. We’re sorry for the inconvenience caused. Plusnet broadband and mobile services are not affected.

Re: Plusnet email login

Gandalf — Wed, 17 Nov 2021 09:53:33 GMT

Plusnet email services have now been restored and customers should be able to send and receive emails as normal.

We’re sorry this has taken longer than expected to fix and for the inconvenience caused.