https://community.plus.net/t5/Service-Information/Facebook-and-Instagram-slowdowns/m-p/1647472#M333 <P>Hi,</P> <P>We’re seeing an increase in the number of posts regarding customers experiencing slowdowns when using Facebook and Instagram.</P> <P>In order for us to investigate these issues further, we need help from people impacted. If you're experiencing issues with Facebook/Instagram and could provide us with the below data <A href="https://community.plus.net/t5/Everything-else/Facebook-and-Twitter-slowdowns-help/m-p/1647480#M21772" target="_blank" rel="noopener">here</A>, we'd be extremely grateful.</P> <UL> <LI>What device (manufacturer, model and OS version) you are using</LI> <LI>When you experience the issue what is your IP address i.e. reproduce the issue then browse to a site like <A href="https://www.whatsmyip.org/" target="_blank" rel="noopener">https://www.whatsmyip.org/</A> to confirm your IP.</LI> <LI>Which router (model + software version) you are using. Visit&nbsp;192.168.l.254 and log into your router to get this information</LI> <LI>If you're able to replicate the issue, would you be happy for us to contact you and run tests on your line whilst you the problem&nbsp;</LI> </UL> Fri, 14 Jun 2019 08:49:20 GMT JonoH 2019-06-14T08:49:20Z https://community.plus.net/t5/Service-Information/Facebook-and-Instagram-slowdowns/m-p/1647472#M333 <P>Hi,</P> <P>We’re seeing an increase in the number of posts regarding customers experiencing slowdowns when using Facebook and Instagram.</P> <P>In order for us to investigate these issues further, we need help from people impacted. If you're experiencing issues with Facebook/Instagram and could provide us with the below data <A href="https://community.plus.net/t5/Everything-else/Facebook-and-Twitter-slowdowns-help/m-p/1647480#M21772" target="_blank" rel="noopener">here</A>, we'd be extremely grateful.</P> <UL> <LI>What device (manufacturer, model and OS version) you are using</LI> <LI>When you experience the issue what is your IP address i.e. reproduce the issue then browse to a site like <A href="https://www.whatsmyip.org/" target="_blank" rel="noopener">https://www.whatsmyip.org/</A> to confirm your IP.</LI> <LI>Which router (model + software version) you are using. Visit&nbsp;192.168.l.254 and log into your router to get this information</LI> <LI>If you're able to replicate the issue, would you be happy for us to contact you and run tests on your line whilst you the problem&nbsp;</LI> </UL> Fri, 14 Jun 2019 08:49:20 GMT https://community.plus.net/t5/Service-Information/Facebook-and-Instagram-slowdowns/m-p/1647472#M333 JonoH 2019-06-14T08:49:20Z