topic Power Issue - Please come to community and social if you need help at the moment in Service Information

Power Issue - Please come to community and social if you need help at the moment

LouisaMartin — Tue, 05 Dec 2017 11:54:58 GMT

Morning All

We're currently experiencing power issues meaning our support teams won't be able to help as they normally.

We're here and ready on the community to help you if needed but at the moment can only answer non specific account queries.

We're getting this sorted as quickly as possible.

Thanks

Louisa

Re: Power Issue - Please come to community and social if you need help at the moment

PlusnetLiam — Tue, 05 Dec 2017 12:33:12 GMT

Hi guys

We're still working on this and trust me it's all hands on deck! We've put everybody we can to support our Social & Community channels so if you need anything please tweet @plusnethelp, post on Facebook or post in here.

Thanks folks!

Re: Power Issue - Please come to community and social if you need help at the moment

LouisaMartin — Tue, 05 Dec 2017 16:36:52 GMT

Afternoon

We’ve now restored power and our support teams are able to take calls again, don’t forget we’re here Community and social media for you too!

Thanks for your patience today, we all really appreciate it.

Louisa