https://community.plus.net/t5/Service-Information/Mail-Collection-Issues/m-p/1491969#M249 This should now be working for everyone however, please flag is you’re still having issues.<BR /><BR />Thanks Thu, 16 Nov 2017 18:50:20 GMT LouisaMartin 2017-11-16T18:50:20Z https://community.plus.net/t5/Service-Information/Mail-Collection-Issues/m-p/1491723#M247 <P>Morning</P> <P><BR /><SPAN>We know some customers are having problems when they're trying to use a client to pick up their mail e.g. Outlook or Thunderbird.&nbsp;</SPAN><BR /><BR /><SPAN>Our team are</SPAN><SPAN>&nbsp;investigating</SPAN><SPAN>&nbsp;this as a matter of urgency and we’ll keep you updated.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN>Sorry for the inconvenience<BR /><BR />Louisa</SPAN></P> Thu, 16 Nov 2017 11:20:12 GMT https://community.plus.net/t5/Service-Information/Mail-Collection-Issues/m-p/1491723#M247 LouisaMartin 2017-11-16T11:20:12Z https://community.plus.net/t5/Service-Information/Mail-Collection-Issues/m-p/1491969#M249 This should now be working for everyone however, please flag is you’re still having issues.<BR /><BR />Thanks Thu, 16 Nov 2017 18:50:20 GMT https://community.plus.net/t5/Service-Information/Mail-Collection-Issues/m-p/1491969#M249 LouisaMartin 2017-11-16T18:50:20Z