https://community.plus.net/t5/Service-Information/Live-Chat-Update-on-Operating-Hours/m-p/1479504#M233 <P>Morning<BR /><BR />Thanks for your patience over the last few weeks whilst we've had to reduce the operating hours on our webchat service. This was a really hard decision for us but now we're in a better position and therefore from Tuesday next week, will be back to full operating hours. We'll have slightly reduced hours on Monday morning but then we're back to normal.<BR /><BR /><STRONG>This evening</STRONG><SPAN>: Due to resource levels we need to close webchat at <STRONG>9pm</STRONG></SPAN><BR /><BR /><SPAN>Next week</SPAN><BR /><SPAN>Mon: 09:00 - 22:00 - due to resource levels we've taken the decision not to&nbsp;switch webchat on until 9am</SPAN><BR /><SPAN>Tue - Sun: 07:30 - 22:00&nbsp;</SPAN><BR /><BR />Thanks<BR /><BR />Louisa<BR /><BR /></P> Fri, 22 Sep 2017 09:59:45 GMT LouisaMartin 2017-09-22T09:59:45Z https://community.plus.net/t5/Service-Information/Live-Chat-Update-on-Operating-Hours/m-p/1479504#M233 <P>Morning<BR /><BR />Thanks for your patience over the last few weeks whilst we've had to reduce the operating hours on our webchat service. This was a really hard decision for us but now we're in a better position and therefore from Tuesday next week, will be back to full operating hours. We'll have slightly reduced hours on Monday morning but then we're back to normal.<BR /><BR /><STRONG>This evening</STRONG><SPAN>: Due to resource levels we need to close webchat at <STRONG>9pm</STRONG></SPAN><BR /><BR /><SPAN>Next week</SPAN><BR /><SPAN>Mon: 09:00 - 22:00 - due to resource levels we've taken the decision not to&nbsp;switch webchat on until 9am</SPAN><BR /><SPAN>Tue - Sun: 07:30 - 22:00&nbsp;</SPAN><BR /><BR />Thanks<BR /><BR />Louisa<BR /><BR /></P> Fri, 22 Sep 2017 09:59:45 GMT https://community.plus.net/t5/Service-Information/Live-Chat-Update-on-Operating-Hours/m-p/1479504#M233 LouisaMartin 2017-09-22T09:59:45Z